Check out all of the details of this month's Patch Notes, featuring the 16th Anniversary and VIP Renewal Update! https://mabinogi.nexon.net/news/90098/16th-anniversary-and-vip-renewal-patch-notes-march-14th
[NEW MILLETIANS] Please note that all new forum users have to be approved before posting. This process can take up to 24 hours, and we appreciate your patience.
If this is your first visit, be sure to check out the Nexon Forums Code of Conduct. You have to register before you can post, so you can log in or create a forum name above to proceed. Thank you for your visit!

cant log in

Michelle24Michelle24
Mabinogi Rep: 300
Posts: 14
Member
in Technical Support
my son gets on his account using different computers and today it says suspicious activity has been detected and it says he has to reactivate his account. we reset his password and when we try logging in it says the same thing. We are confused

Comments

  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    Michelle24 wrote: »
    my son gets on his account using different computers and today it says suspicious activity has been detected and it says he has to reactivate his account. we reset his password and when we try logging in it says the same thing. We are confused

    I do believe you need to live chat with Nexon or submit a support ticket to reactivate an account.

    support-mabinogi
    Greta