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Changing my email address

catharborcatharbor
Mabinogi Rep: 970
Posts: 31
Member
in Technical Support
Has anyone either successfully changed their email address and not lost their account, characters, and pets, or has anyone lost their entire account and had to start over? I am really nervous about changing my email address but I really nee to do so. I have 6 characters, 2 partners, over 30 pets, and lots of years and money invested and I don't want to lose it all simply because of an email address. Any instructions and tips would be greatly appreciated.

Comments

  • JackieeJackiee
    Mabinogi Rep: 735
    Posts: 46
    Member
    edited September 2, 2018
    You can change your email address without having any problems. You may just need to remember the email address you used to create the account, because when you go to make tickets it asks for that email. Although it doesn't really matter. I've changed my email address numerous times and haven't had any problems accessing my account over the years. You can also try to link your account to some 3rd party account (such as facebook, twitch, etc.) just so you can feel more comfortable changing your email and still having another way to validate your account.
    catharbor
  • catharborcatharbor
    Mabinogi Rep: 970
    Posts: 31
    Member
    Jackiee, I don't understand. 1) If I change my email address, and then submit a ticket to Nexon, wouldn't they respond to my new email address. I want to eventually get rid of my current internet provider, which means I will lose my current email address. I want to convert my emails to something generic like gmail. So if Nexon responds to my old email address it will go nowhere. Is that what you've found?