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Cannot start the game

aheroindisguiseaheroindisguise
Mabinogi Rep: 100
Post: 1
Member
in Technical Support
I downloaded Mabinogi from steam. It launches fine. I can log into Nexon with my google email. When I select "Start Mabinogi" a keyboard pops up on the screen with no instructions. The "OK" button is greyed out unless I type something in the box. If I type anything in the box and select "OK" it says my secondary password doesn't match. If I try to reset my secondary password on the website, it says that I don't have a mabinogi character. What should I do?

Comments

  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    edited September 4, 2018
    Here are instructions on what you need to do.

    [support-mabinogi.nexon.net]

    The email can take anywhere from a few minutes to a day to be sent and can likely end up in your emails junk/spam folder.