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Rem/Ram Creation Glitch

YunesYunes
Mabinogi Rep: 400
Posts: 3
Member
in Technical Support
I'm not sure if it's just me or anyone who's purchased a Rem/Ram partner recently (purchased a Ram yesterday 9/5), but during Character Creation, I'm always getting stuck at the customization window. The bottom right corner gets cut off, freezes there, and prevents the customization from being completed.

B6Arjt7.png

Full-screen hasn't been working, which was one of the things I tried in hopes of preventing that customization corner from getting cut off.
Also tried launching the game on the original Mabi launch, as well as Stream.
And er.. also just tried pressing enter.

Server: Alexina
IGN: Yunes



Comments

  • happyx2055happyx2055
    Mabinogi Rep: 635
    Posts: 6
    Member
    edited September 7, 2018
    That's not a problem with the game, its your screen resolution xD
    I have the same problem (it happens with creating any partner for me), I have a win7 though so what I do to fix it might not work for you (it looks like you have win10?) but yaaa

    https://imgur.com/Yss5J0R

    https://imgur.com/eIBe7wK

    https://imgur.com/NF9aC4O

    drag the mabi client up like so and stretch the bottom down, and you should have enough space

    edit: images arent showing up for some reason so im just leaving the links, sorry about that ><
  • YunesYunes
    Mabinogi Rep: 400
    Posts: 3
    Member
    Hm.. am I just being dumb. xD
    My screen is stretched as far as it can go, full-screen mode doesnt work for me,
    and also tried locking and un-locking the taskbar.

    The customization is still stuck there/ wont show the button to create partner.

    Probably shouldn't have cropped my image so close to the edge of the mabi window, but its stretched to the bottom right corner where my PC's local time is showing, up to the upper left corner
  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    Yunes wrote: »
    ...
    My screen is stretched as far as it can go, full-screen mode doesnt work for me,
    and also tried locking and un-locking the taskbar. ...

    Press the 'Menu' button in the bottom bar ingame and select 'Options'. In the window that appears there will be 'RES' listed with the current resolution that the game is set to display in. you will want to select a higher resolution (this will cause the ingame menus to shrink and fit within your screen space).
  • YunesYunes
    Mabinogi Rep: 400
    Posts: 3
    Member
    Ktty wrote: »
    Yunes wrote: »
    ...
    My screen is stretched as far as it can go, full-screen mode doesnt work for me,
    and also tried locking and un-locking the taskbar. ...

    Press the 'Menu' button in the bottom bar ingame and select 'Options'. In the window that appears there will be 'RES' listed with the current resolution that the game is set to display in. you will want to select a higher resolution (this will cause the ingame menus to shrink and fit within your screen space).

    Oh, it looks like this works.

    Ty! Been trying to figure this out for awhile