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The game automatically closes down

LotharingiaLotharingia
Mabinogi Rep: 330
Posts: 4
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in Technical Support
The game closes down without warning sometimes. No "this game has crashed" screen or anything. How do I fix it?
Hardmuscle

Comments

  • JazmynJazmyn
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    I'm not sure if you can. I have that same issue and have had it forever. I'll be doing something one minute, and the next, poof, it's just gone.
    Hardmuscle
  • HardmuscleHardmuscle
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    edited January 28
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    Jazmyn
  • JazmynJazmyn
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    Hardmuscle wrote: »
    Are you running User Account Control? Turn it off.

    Are there any likely negative consequences to changing it to Never Notify?
    Hardmuscle
  • HardmuscleHardmuscle
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    edited January 28
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  • JazmynJazmyn
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    @Hardmuscle I understand that, or thought I did anyways. I'm just curious if it means I'll break my computer in some situation because I've turned it off. xD
    Hardmuscle
  • HardmuscleHardmuscle
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    edited January 28
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    Jazmyn
  • JazmynJazmyn
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    @Hardmuscle - Thanks!
    Hardmuscle
  • LotharingiaLotharingia
    Mabinogi Rep: 330
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    Hardmuscle wrote: »

    Are you running the game as Administrator? This is a must.

    Are you running User Account Control? Turn it off.

    If you're running an anti-virus service while playing (real-time-scan), consider either allowing the client to run without the handcuffs (allow in exceptions) or disabling it when playing the game. If a critical process is blocked from running; such as a scan against your memory by Nexon Game Security, you'll get booted from the server without notice.

    How do I check if I'm running the game as administrator/running user account control?
    Hardmuscle
  • JazmynJazmyn
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    How do I check if I'm running the game as administrator/running user account control?

    I'm not sure offhand how to check if you're running the game as administrator specifically. To change user account control setting go to control panel> system and security> Change User account control settings. But, I don't believe you CAN change it if you are not already running as administrator.... @Hardmuscle might be able to elaborate more if someone else is unable to help before hand.

    That all being said, @Hardmuscle - I changed the settings and while sitting in Festia for like, 3 minutes, all of a sudden *POOF!* the game vanished anyways. Not running any other programs, as it's on my laptop.. Maybe it's a memory thing... hmm..
    Hardmuscle
  • asnscorpioasnscorpio
    Mabinogi Rep: 1,960
    Posts: 315
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    edited September 11, 2018
    Usually if you right click the icon it brings up a menu to "Run as Administrator" even if you are the Administrator User...you still have to go about doing so.

    My spouse has the same computer I do and I don't have any problems with running Mabi, but my spouse DC's constantly and there is nothing on the computer. Did all the updates and scans....literally a brand new computer...factory set..took out all the various un-needed software and such and it still crashes and dc's ....and atop of it....has to re-install the launcher multiple times each time it dc's or crashes. So definately not the only one with problems...Wish Nexon NA would do a full on scan with their launcher and client to make sure it's self sustainable.


    It definitely sounds like a clash of software issues somewhere....I know I install a lot of games..mainly ones that run different net frames or direct X files. I'm wondering if it might have to do with any of those files.
    JazmynHardmuscle
  • JazmynJazmyn
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    asnscorpio wrote: »
    Usually if you right click the icon it brings up a menu to "Run as Administrator" even if you are the Administrator User...you still have to go about doing so.

    When I click on play through the launcher, it brought up the "Are you sure you want to run this window" until I turned off User Account Control. It doesn't do it often enough for me to be like, "OMG IM NEVER PLAYING AGAIN", but it's still annoying... D; xD I can't run it through the Mabi icon on my laptop, it doesn't load. I had to find the launcher via the folder to actually run the app that way.
    Hardmuscle
  • asnscorpioasnscorpio
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    Usually the launcher creates it own, either way the directory file location should be the same.
    I doubt this will help, but..... to set the program to run as administrator...always....it's actually under the Properties tab.

    https://technet.microsoft.com/en-us/library/ff431742.aspx
    Hardmuscle
  • JazmynJazmyn
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    Ah yes, I do recall finding that for specific programs. I wasn't paying close enough attention to the wording; I thought they were referring to changing a setting so EVERYTHING runs as administrator, not specific programs.
    Hardmuscle
  • HardmuscleHardmuscle
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    edited January 28
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    Jazmyn
  • JazmynJazmyn
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    But there's not a box you can just check and say "Bypass this and Run Everything as Administrator"?
    Hardmuscle