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"Product is currently in use"

SashaleeSashalee
Mabinogi Rep: 400
Post: 1
Member
edited September 7, 2018 in Technical Support

When I want to press play on the Mabinogi launcher, the button is grayed out and it pops up saying: 'error, this product is currently in use' - I'm not signed in anywhere else and I've verified my email. I've tried repair installations, but it said 'already downloading'. I've deleted the launcher and re-installed it, but that doesn't work either. S.O.S - it won't let me play Mabinogi! How do I fix this?
  1. Have you had this problem before?0 votes
    1. Yes, and I've been able to fix it
       0% (0 votes)
    2. Nope
       0% (0 votes)
    3. Yes, but I wasn't able to fix it
       0% (0 votes)

Comments

  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    Sashalee wrote: »

    When I want to press play on the Mabinogi launcher, the button is grayed out and it pops up saying: 'error, this product is currently in use' ....

    This means that there is a process currently running at that time (check task manager and you will find something for mabi still running). This happens sometimes when the game crashes and fails to stop all its processes. Stopping the offending process(s) should clear up the problem. Unless it was something on your PC that caused (or is causing) the crash. You may need to find what is causing it if this is the case so you don't need to constantly manually stop errant processes.