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Mabi wont start?

LadyacaciaLadyacacia
Mabinogi Rep: 910
Posts: 30
Member
in Technical Support
After the launcher did its update today after the maintenence, the launcher works as usual but after clicking allow for mabi to load, it doesnt. Looking at my processes in task manager, I noticed that after clicking allow, the application tries to load, but then closes itself after a second.
After multiple restarts, the game still refuses to load and im starting to panic.

Comments

  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    have you added exceptions in your antivirus and firewall (this should always be done for the launcher and the client.exe(in mabi folder))? They are the usual suspects when something is blocking it the way you describe.
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 34,745
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    Or sometimes client.exe just takes a while to boot up.
  • LadyacaciaLadyacacia
    Mabinogi Rep: 910
    Posts: 30
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    after re-installing the game... and adding exceptions the game still fails to boot and closes itself
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 34,745
    Posts: 7,909
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    Ladyacacia wrote: »
    after re-installing the game... and adding exceptions the game still fails to boot and closes itself

    Did you get any pop ups?
    Did any application windows show up when you tried to clock play?
  • LadyacaciaLadyacacia
    Mabinogi Rep: 910
    Posts: 30
    Member
    Kensamaofmari wrote: »
    Ladyacacia wrote: »
    after re-installing the game... and adding exceptions the game still fails to boot and closes itself

    Did you get any pop ups?
    Did any application windows show up when you tried to clock play?

    Nothing that it doesn't normally do.. it just asks if i wanna run the game after clicking play... just as i allow access as normal it appears in processes and then closes itself out... no matter what exceptions in anti-virus, or restarts i run

    I was just playing this this morning getting stuff done its only after the update... im becoming super shaken...
  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    Ladyacacia wrote: »
    I was just playing this this morning getting stuff done its only after the update... im becoming super shaken...

    Have you tried the repair game in the options for Mabi? I had to after last weeks update because mabi wouldn't run just like the problem your having now.
  • LadyacaciaLadyacacia
    Mabinogi Rep: 910
    Posts: 30
    Member
    Ktty wrote: »
    Ladyacacia wrote: »
    I was just playing this this morning getting stuff done its only after the update... im becoming super shaken...

    Have you tried the repair game in the options for Mabi? I had to after last weeks update because mabi wouldn't run just like the problem your having now.

    I have however still no luck
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 34,745
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    So client shows up in process after approval and then disappears?
  • LadyacaciaLadyacacia
    Mabinogi Rep: 910
    Posts: 30
    Member
    Kensamaofmari wrote: »
    So client shows up in process after approval and then disappears?

    yep for at least a second before it closes sometimes 3 if it lags...but it jsut...keeps closing
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 34,745
    Posts: 7,909
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    Ladyacacia wrote: »
    Kensamaofmari wrote: »
    So client shows up in process after approval and then disappears?

    yep for at least a second before it closes sometimes 3 if it lags...but it jsut...keeps closing

    I found this.
    Not sure if you've already tried.
    http://forums.mabinogi.nexon.net/discussion/2969/mabinogi-wont-start-from-the-nexon-launcher
  • LadyacaciaLadyacacia
    Mabinogi Rep: 910
    Posts: 30
    Member
    sadly it didnt
  • LadyacaciaLadyacacia
    Mabinogi Rep: 910
    Posts: 30
    Member
    edited October 18, 2018
    sadly it didnt
    -sorry it lagged so tis here twice on accident-
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 34,745
    Posts: 7,909
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    Have you tried the following when reinstalling?
    Mierin wrote: »
    Go to this folder, may be a different path if you installed it somewhere else:
    C:\Program Files (x86)\Nexon\Nexon Launcher

    Delete the entire "patch" folder, then try booting Mabi/the launcher again.
  • LadyacaciaLadyacacia
    Mabinogi Rep: 910
    Posts: 30
    Member
    Kensamaofmari wrote: »
    Have you tried the following when reinstalling?
    Mierin wrote: »
    Go to this folder, may be a different path if you installed it somewhere else:
    C:\Program Files (x86)\Nexon\Nexon Launcher

    Delete the entire "patch" folder, then try booting Mabi/the launcher again.

    i tried that but mabi still fails to load
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 34,745
    Posts: 7,909
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    I've been trying to search all over, but can't really find anything.
    Have you submitted a ticket to customer support yet?
  • LadyacaciaLadyacacia
    Mabinogi Rep: 910
    Posts: 30
    Member
    I'm not entirely sure what did it... but I can finally play again...thanks for all the help! case closed! jsut a shae im super behind in the events now...
    ookie
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 34,745
    Posts: 7,909
    Member
    Ladyacacia wrote: »
    I'm not entirely sure what did it... but I can finally play again...thanks for all the help! case closed! jsut a shae im super behind in the events now...

    That's great, did your launcher do an update?
  • galyagalya
    Mabinogi Rep: 420
    Posts: 6
    Member
    Launcher still will not load Dx