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Verification Code Email & T-Online

LeonikeLeonike
Mabinogi Rep: 300
Posts: 5
Member
edited October 24, 2018 in Technical Support
Dear Support,
for some reason the emails with your verification codes are blocked by t-online. Normal emails from the support work just fine, but the validation email won't even come marked as spam emails. They don't come at all. Now I contacted T-Online Postmaster ( http://postmaster.t-online.de/kontakt.en.php ) and they wrote to me that to help they needed the infos about the mail server and from the error-messages you would get when an email is blocked.
You can read more about it here: http://postmaster.t-online.de/index.en.html

This is realy a problem and bothers me for days now. Please help!

Comments

  • KensamaofmariKensamaofmari
    Mabinogi Rep: 34,745
    Posts: 7,909
    Member
    Have you checked your junk or spam section?
  • LeonikeLeonike
    Mabinogi Rep: 300
    Posts: 5
    Member
    Like I wrote, yes I've checked if they come as Spam-Mail. And I even disactivated to block normal Spam-Mail as far as it was possible for me. (There is such option for t-online users.) Still no verification code email even after pressing the "resend" link. It's also not the fault of the browser blocking it. I tried 3 different ones and I even installed a clean chrome version on a new system for that. Like I said I'm at it for days now.
  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    Support here in forums is all volunteer. If your looking for Nexon Support you need to do it through a support ticket or the 'Live Chat' option during their hours of operation on the support page.