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Closed

Client keeps crashing

GalactiusGalactius
Mabinogi Rep: 200
Posts: 3
Member
in Technical Support
Ok so, I log in, get in the game, a few seconds after being in the game Mabinogi stops responding for a few seconds and closes its self without any pop ups, and it's been happening for the past 2hrs of trying to launch the darn game.

Comments

  • KttyKtty
    Mabinogi Rep: 5,975
    Posts: 878
    Member
    Have you added Mabi (and all the other exe's located in its game folder/subfolders) as an exception to your anti-virus and firewall? If not you first need to start with that. If the problem persists afterwards you will need to provide PC make/model/specs, windows version (7,8,10) etc... before we can possibly help you.
  • GalactiusGalactius
    Mabinogi Rep: 200
    Posts: 3
    Member
    Ktty wrote: »
    Have you added Mabi (and all the other exe's located in its game folder/subfolders) as an exception to your anti-virus and firewall? If not you first need to start with that. If the problem persists afterwards you will need to provide PC make/model/specs, windows version (7,8,10) etc... before we can possibly help you.

    How do I do that?
  • KttyKtty
    Mabinogi Rep: 5,975
    Posts: 878
    Member
    Since you didn't specify specific the anti-virus maker I'm going to assume (yes, yes I know) that you have windows builtin A-V. The directions for adding exceptions to it start about a 1/3 of the way down on this page with pictures for reference to help.
This discussion has been closed.