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mabinogi not starting 0xc0000005 issue

Ghostknight3Ghostknight3
Mabinogi Rep: 600
Posts: 5
Member
in Technical Support
Log Name: Application
Source: Windows Error Reporting
Date: 3/24/2019 12:40:59 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-3TI2GCA
Description:
Fault bucket 1545713071418372644, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: client.exe
P2: 1.0.0.1
P3: 5c6ced24
P4: client.exe
P5: 1.0.0.1
P6: 5c6ced24
P7: c0000005
P8: 03d59c7b
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC99.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCDB3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCDE3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCDE1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCE11.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_client.exe_a3d4998056e723a7cb2c465ee29a169be1fd36ee_c2656bf4_2f38d0b0

Analysis symbol:
Rechecking for solution: 0
Report Id: 3aa5ff20-37c9-4501-a477-882bce9e1397
Report Status: 268435456
Hashed bucket: cf3f7df9f4e22a6b357379d95291f224
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-03-24T17:40:59.523268000Z" />
<EventRecordID>28857</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-3TI2GCA</Computer>
<Security />
</System>
<EventData>
<Data>1545713071418372644</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>client.exe</Data>
<Data>1.0.0.1</Data>
<Data>5c6ced24</Data>
<Data>client.exe</Data>
<Data>1.0.0.1</Data>
<Data>5c6ced24</Data>
<Data>c0000005</Data>
<Data>03d59c7b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC99.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCDB3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCDE3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCDE1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCE11.tmp.txt</Data>
<Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_client.exe_a3d4998056e723a7cb2c465ee29a169be1fd36ee_c2656bf4_2f38d0b0</Data>
<Data>
</Data>
<Data>0</Data>
<Data>3aa5ff20-37c9-4501-a477-882bce9e1397</Data>
<Data>268435456</Data>
<Data>cf3f7df9f4e22a6b357379d95291f224</Data>
<Data>0</Data>
</EventData>
</Event>


Log Name: Application
Source: Application Error
Date: 3/24/2019 12:40:58 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-3TI2GCA
Description:
Faulting application name: client.exe, version: 1.0.0.1, time stamp: 0x5c6ced24
Faulting module name: client.exe, version: 1.0.0.1, time stamp: 0x5c6ced24
Exception code: 0xc0000005
Fault offset: 0x03d59c7b
Faulting process id: 0x1b84
Faulting application start time: 0x01d4e268bcfbfb88
Faulting application path: C:\Nexon\Library\mabinogi\appdata\client.exe
Faulting module path: C:\Nexon\Library\mabinogi\appdata\client.exe
Report Id: 3aa5ff20-37c9-4501-a477-882bce9e1397
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-03-24T17:40:58.386649900Z" />
<EventRecordID>28856</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-3TI2GCA</Computer>
<Security />
</System>
<EventData>
<Data>client.exe</Data>
<Data>1.0.0.1</Data>
<Data>5c6ced24</Data>
<Data>client.exe</Data>
<Data>1.0.0.1</Data>
<Data>5c6ced24</Data>
<Data>c0000005</Data>
<Data>03d59c7b</Data>
<Data>1b84</Data>
<Data>01d4e268bcfbfb88</Data>
<Data>C:\Nexon\Library\mabinogi\appdata\client.exe</Data>
<Data>C:\Nexon\Library\mabinogi\appdata\client.exe</Data>
<Data>3aa5ff20-37c9-4501-a477-882bce9e1397</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
everything is up to date and mabinogi is the only game that i have that doesn't work

Comments

  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    edited March 24, 2019
    First off. Did you tell the launcher to repair the installation to see if there was a problem after the recent update or crash of the game? Did you run default.reg to reset all the games options back to their default to see if that was the problem? Is their a specific error code that mabi provides when it crashes?

    You wll need to provide a detailed account as to what happens since we cannot see your pc. You should also provide detaiils about your system I.E. pc make/model/specs, graphics make/model/specs, windows version 7/8/10, launcher type nexon/steam, etc... Is this a new installation of the game or has it been running fine until recently? The more you provide, the more likely you can get a solution.

    P.S. The windows crash report you posted here as well as in other threads is of no use what-so-ever. also posting it in multiple threads could be considered spamming so it's best not to do so.
  • Ghostknight3Ghostknight3
    Mabinogi Rep: 600
    Posts: 5
    Member
    I have repaired it i have not done the default.reg reset game options, for error code it see that in my computer management and my is running windows 10 , launcher is nexon one.
  • Ghostknight3Ghostknight3
    Mabinogi Rep: 600
    Posts: 5
    Member
    Video Card NVIDIA GeForce GTX 960M
    Manufacturer
    Chipset GeForce GTX 960M
    Dedicated Memory 4.0 GB
    Total Memory 12 GB
    Pixel Shader Version
    Vertex Shader Version
    Hardware T & L Yes
    Vendor ID 10DE
    Device 139B
    Plug and Play ID VEN_10DE&DEV_139B&SUBSYS_07061028&REV_A2
    Driver Version 25.21.14.1935
    Video Card #2
    Video Card Intel(R) HD Graphics 530
    Manufacturer
    Chipset Intel(R) HD Graphics 530
    Dedicated Memory 128 MB
    Total Memory 9.0 GB
    Pixel Shader Version
    Vertex Shader Version
    Hardware T & L Yes
    Vendor ID 8086
    Device 191B
    Plug and Play ID VEN_8086&DEV_191B&SUBSYS_07061028&REV_06
    Driver Version 23.20.16.4973
    Operating System
    Operating System Windows 10
    Service Pack 0
    Size 64-bit
    Edition
    Version 10.0.17763
    Locale 0409
  • KttyKtty
    Mabinogi Rep: 6,415
    Posts: 888
    Member
    Asked if mabi gave an error code... The code in that spiel you provided was a windows error code. and the answers to the other question of weather or not this is a new instalatiion of the game or have u been playing and this is a new problem?