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I keep getting "Server cannot be reached"

ZeJuankisZeJuankis
Mabinogi Rep: 400
Posts: 4
Member
edited July 20, 2019 in General Chat
Trying to log in to game I get a "Server cannot be reached" error message after character selection, is it just me or a more general problem?

Comments

  • DraechDraech
    Mabinogi Rep: 4,390
    Posts: 355
    Member
    Have you tried turning it off and on again?

    But seriously, I'm able to access the game, and I see several people around. It's probably just your connection.
    Kensamaofmari
  • ShiuntaShiunta
    Mabinogi Rep: 410
    Posts: 2
    Member
    Which channel is it? I tried logging on to channel 2 repeatedly and kept getting that notice. Once I tried a different channel, it let me in. Looks like my friends can't get into channel 2 without being booted either.
  • ZeJuankisZeJuankis
    Mabinogi Rep: 400
    Posts: 4
    Member
    Shiunta wrote: »
    Which channel is it? I tried logging on to channel 2 repeatedly and kept getting that notice. Once I tried a different channel, it let me in. Looks like my friends can't get into channel 2 without being booted either.
    It was channel 5,changed to 7, then 4 and its A-OK.
  • tchnkotchnko
    Mabinogi Rep: 705
    Posts: 12
    Member
    "Server cannot be reached" in ch5 bein kicked from ch6 and 9 works fine for me
  • KatherzKatherz
    Mabinogi Rep: 21,640
    Posts: 1,593
    Member
    We are currently looking into the issues affecting the game. I’ll use this thread to update everyone on the status. If you haven’t already, please go into our discord for real time status updates. I’m sorry everyone! discord.gg/Mabinogi
  • KatherzKatherz
    Mabinogi Rep: 21,640
    Posts: 1,593
    Member
    All issues should now be fixed as of 12:20 PM PDT! If you have lost any items due to the channel issues, please submit a support ticket here: https://support-mabinogi.nexon.net/hc/en-us.
  • HelsaHelsa
    Mabinogi Rep: 23,380
    Posts: 5,769
    Member
    Wasn't it just a channel full thing, so they couldn't get in without pointing at another one from the soul stream?
  • VenezziaofArcadiaVenezziaofArcadia
    Mabinogi Rep: 2,270
    Posts: 113
    Member
    I didn't lose anything, but goshdarn I got nostalgic! It had been a while since the channels themselves last acted up.