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This product cannot be installed

TriplesteelTriplesteel
Mabinogi Rep: 200
Posts: 2
Member
in Technical Support
Everytime I try to update or download mabinogi into the nexon launcher since last maintenance i get this error message. I've tried installing it multiple times, restarting my PC multiple times, and even using the repair tool on said launcher that did nothing to solve the problem.

0ba778f895.png


I have already submitted a ticket, and I am also waiting for a response from actual support that isn't the region you're from isn't supported because I mean its clearly not the problem given that I've played on alexina for years and was only playing on it a few days ago.

Comments

  • DraechDraech
    Mabinogi Rep: 3,945
    Posts: 318
    Member
    By curiosity, what is your region?

    Also, I recommend uninstalling the Nexon Launcher and reinstalling it. This often fixes issues with it, since the launcher itself is pretty poorly optimized. If this doesn't work, I'd recommend the more time-consuming approach of uninstalling and reinstalling Mabinogi.
  • TriplesteelTriplesteel
    Mabinogi Rep: 200
    Posts: 2
    Member
    Thanks for the help, I downloaded from the steam store instead and it ended up working much better. I've played from Australia since like 2010 but I mean I just logged on again through steam so that wasn't really the issue.
  • ZeddooZeddoo
    Mabinogi Rep: 210
    Posts: 5
    Member
    Thanks for the help, I downloaded from the steam store instead and it ended up working much better. I've played from Australia since like 2010 but I mean I just logged on again through steam so that wasn't really the issue.

    Same from Asutralia, but both steam and nexon launcher wont work for me. Tried any method i could.
  • EspardaEsparda
    Mabinogi Rep: 200
    Posts: 2
    Member
    Has this been resolved for you guys?