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suddenly not being able to log in after crash

AliechSuccubiAliechSuccubi
Mabinogi Rep: 400
Posts: 3
Member
edited June 16, 2020 in Technical Support
so i was just chilling in Tir after not playing consistently for several months and suddenly i get logged out with the "abnormal connection" issue, that's fine..so i wait 30 seconds...a minute or two go by and it does not let me log in again, i end the program and restart

out of complete nowhere after logging in normally, it stops me at the secondary password screen and says "enter a secondary password, once its set you have to reset it at the nexon website"??? so..i put in a new one thinking it wants me to reset it...
then it says "unable to log in, make sure your game isnt going under maintenance" so i check and it isnt...

it repeats this OVER AND OVER again, what do i do??? am i HACKED?? D:

https://sta.sh/021iii3872bz screenshot of the final message, let me know if you need more

Comments

  • FluoretteFluorette
    Mabinogi Rep: 4,840
    Posts: 815
    Member
    No, this is a known issue. The game recognizes you as still logged on after facing a disconnection. Close the Mabinogi client and wait a bit of time before logging in again.
  • AliechSuccubiAliechSuccubi
    Mabinogi Rep: 400
    Posts: 3
    Member
    OHHHHHHHH thats new XD its been SO LONG tysm!!
  • Fyrebug23Fyrebug23
    Mabinogi Rep: 200
    Post: 1
    Member
    Don't feel alone, it has been doing this to me for the last few months. Sadly I have yet to find a fix for it, everywhere I find any form of an answer, it is simply it is a known issue. But no way to resolve it. Give it about 30min before you try and log in again. I have had it happen to where I have HAD to reset my 2nd password before it will let me back in >_< luckily it can be the SAME password again, but it is a pain in the ass....