Check out the patch notes for the July 16th update, P.E.T. Part 1: http://forums.mabinogi.nexon.net/discussion/23332/
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Random Persistant Disconnections

KromariKromari
Mabinogi Rep: 300
Posts: 2
Member
in Technical Support

Since the launch of the P.E.T update. Some weird unexplainable random disconnections are constantly happeneing between 10 to 30 minutes, even with stable internet connection. I tried:

-Running the game as admin: Fail

-Running both the launcher and game as admin: Fail

-Putting mabi executables on my antivirus safe program list: Fail

-Putting mabi, ngs executables on my antivirus safe program list: Fail

-Putting mabi, ngs, launcher executables on my antivirus safe program list: Fail

-Putting ngs, mabi, launcher files on the DEP (Data Execution Protection) safe list: Fail

-Playing with my antivirus off: Fail

-Playing with my Firewall off: Fail

-Reinstalling Mabi: Fail

-Reinstalling the launcher: Fail

-Playing with my computer on Safe mode with Network: Fail

Does anyone also having this kind of problem?

Ty for your attention

Comments

  • asnscorpioasnscorpio
    Mabinogi Rep: 2,135
    Posts: 356
    Member
    Was on Discord and it's a known issue for disconnecting and not being able to log in for a while. It is being looked into.
  • skittleteddyskittleteddy
    Mabinogi Rep: 100
    Post: 1
    Member
    have we had any updates? I had a white screen glitch and I haven't been able to log back in since (been over 3-5 days and have tried numerous "fixes" that have failed)
  • NegumikoNegumiko
    Mabinogi Rep: 7,200
    Posts: 890
    Member
    I have noticed this issue with one of my laptops. my desktop is the main device I pay mabinogi on though and I never have disconnect issues on it. use a ethernet cable to play if you can to hopefully improve your connection to the game.
    have we had any updates? I had a white screen glitch and I haven't been able to log back in since (been over 3-5 days and have tried numerous "fixes" that have failed)

    open your nexon launcher, click on your name in the top right corner, go into launcher settings, click on game configure, and then click repair installation. if that doesn't work you could try uninstalling mabinogi and the nexon launcher completely and reinstall everything all over again or you could try downloading mabinogi through Steam if you live in the US or Canada.

    you can also do a ip release and renew to clear up any small connection issues. it only take about a minute to do and here is a video on how to do it:
    https://youtube.com/watch?v=5dMLTgGD4E4