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Complete: July 19th Alexina Emergency Maintenance
Update: Alexina game servers are back online as of 7:50 PM PDT. Thank you for your patience.
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Greetings Milletians,
Alexina game server is currently experiencing technical problems and will be brought down for an emergency maintenance at 7:40 PM PDT.
The maintenance is expected to last approximately 15 minutes.
We apologize for the inconvenience and are working to permanently resolve the issue.
Comments
Restarting the server was temporary fix, this should have been fixed yesterday, and we shouldn't be having this problem again the next day.
I'm sorry but this is a complete fail on your part, I am not saying compensation is in order I am not one of those people, but every single time the server goes down, the whole game dies for the rest of the night, nobody gets back on until the next day. A simple apology this time isn't enough. Especially since you didn't even fix it the first time!
Perhaps they weren't aware of the actual issue behind this. So a server reset seemed like the first logical step? Give them the benefit of the doubt, surely.
I mean its not every day the channels disappear on the log in screen, when it happened they should have looked into it after they reset or before they reset yesterday. It happening twice now so im guessing all they did was restart server and monitored them.. Also why does it only happen to Alexina? Is there a hack going on?