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[COMPLETED] Scheduled Maintenance - February 6th

KatherzKatherz
Mabinogi Rep: 19,005
Posts: 1,230
Member, Administrator, Nexon
edited February 6 in Vault
Mabinogi will have a scheduled maintenance on Thursday, February 6th. During this time, the game will be unavailable. Maintenance is expected to begin at 5:00 AM PST and last approximately 8 hours.

maintenance_590x165.jpg


Please note that the estimated length of time for each maintenance is subject to change without notification.

- Time -
Thursday, February 6th
Pacific (PST, UTC-8): 5:00 AM - 1:00 PM
Eastern (EST, UTC-5): 8:00 AM - 4:00 PM
Paris (CET, UTC+1): 2:00 PM - 10:00 PM


To address the following:

  • Weekly server upkeep.
  • The Reach Rank 1 Event raffle winners will be contacted via Customer Support.
  • The G24 Ascension Boost Event raffle winners will receive their prizes.
  • Processing of requested name changes. Note: The Name Change submission site will be unavailable after 7:00 AM PST time, and will be available after the maintenance.

- The Mabinogi Team

Comments

  • NilremNilrem
    Mabinogi Rep: 7,875
    Posts: 465
    Member
    Okay but how will Customer Support contact someone, in such a case?

    Ticket? Email? In game notes or mail??
    It would be a real shame if a winner wasn't aware of what to check.
  • KatherzKatherz
    Mabinogi Rep: 19,005
    Posts: 1,230
    Member, Administrator, Nexon
    Via support tickets
    NilremSherriHuw
  • BlissfulkillBlissfulkill
    Mabinogi Rep: 23,900
    Posts: 2,759
    Member
    Katherz wrote: »
    Via support tickets

    Is that...how it works?

    Like...we log into support here?

    https://support-mabinogi.nexon.net/hc/en-us

  • SaiSai
    Mabinogi Rep: 8,380
    Posts: 661
    Member
    I may have a lot of luck in-game, but I have zero IRL. I won't even have to bother checking to see if I win.

    Good luck, everyone else. :)
  • KatherzKatherz
    Mabinogi Rep: 19,005
    Posts: 1,230
    Member, Administrator, Nexon
    You will get an email from our CS team with a support ticket being opened. They will send the email to email associated with your account if you win.
    Nilrem
  • FerghusonJRFerghusonJR
    Mabinogi Rep: 300
    Posts: 2
    Member
    extended for a raffle......tell you what getting nexon to do its job on time that's a real raffle.
  • DragoolfireDragoolfire
    Mabinogi Rep: 3,315
    Posts: 467
    Member
    edited February 10
    main website is stuck on the mini-site for the spirit weapons part


    not that it matters anymore but i just had to clear the cookies
  • HottietottieHottietottie
    Mabinogi Rep: 410
    Posts: 4
    Member
    I hope I get one, I love the game by the way keeps me going .... and going ... like energizer bunny
  • HottietottieHottietottie
    Mabinogi Rep: 410
    Posts: 4
    Member
    well love the game and glad you all work hard to keep it updates by the way I hope i win a coupon or something nice it be great I tried wishing tree but.... no luck yet but ill always have hope. Thanks for all you do in support I know it keeps you all busy.