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SO! guess im going to be the squeaky wheel on this because
This has been an issue because the name contains the + symbol that the game cannot comprehend it being in a name as its not supported to be in a name. At this point if someone still has not logged in and has +server their name needs to just be changed into a new placeholder name for them to change when they come back.
This has been an issue for years now to a point that makeing a guild is pointless because you cannot have SR members.
Comments
Many of the glitches are localized to NA (IE: +server and emblems) whereas the generally dated guild layout (web based within the game which causes problems) continues to be a core dilemma in the game. I would think that the developers should overhaul the guild system as a whole considering the game is built around community and nearly every player in the game is in a guild. Community building is key to player retention after all.