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MusicQ Pre-Registration Gift Box not claimable?

GorbonHairchildGorbonHairchild
Mabinogi Rep: 100
Posts: 5
Member
in Help
The notice clearly states "Players have through Wednesday, December 28 to claim their MusicQ Pre-Registration Gift Box in-game"

A friend and I have been having a rough year and hoped to be able to login in time to claim the prize. Today is the 28th so it should be there, but the quest and NPC are gone.

Comments

  • HardmuscleHardmuscle
    Mabinogi Rep: 12,740
    Posts: 2,552
    Member
    edited December 28, 2016
    Did you complete the quest, "A New Melody", before the event expired on Wednesday, December 14th?

    http://mabinogi.nexon.net/News/Announcements/2/00J1B/musicq-preregistration-and-mabipalooza-events

    MusicQ Pre-Registration Event

    Event Duration: Thursday, Dec. 1 - Wednesday, Dec. 14

    Event Details:

    Login to Mabinogi and complete the quest "A New Melody".

    Characters must have a cumulative level of at least 30 to gain the quest.

    After MusicQ arrives on Thursday, December 15, all characters that completed the quest "A New Melody" will receive a MusicQ Pre-Registration Gift Box.

    Players have through Wednesday, December 28 to claim their MusicQ Pre-Registration Gift Box in-game.
  • GorbonHairchildGorbonHairchild
    Mabinogi Rep: 100
    Posts: 5
    Member
    Yes, I did. The NPC and quest to claim it are gone tho. The must have ended the event before it was supposed to. It clearly says we can claim through today.
  • KttyKtty
    Mabinogi Rep: 5,875
    Posts: 878
    Member
    Sadly many events end on the dates that are given at 7am pst. You should always assume that every event will end at that time on the date given (although some go to midnight pst).
    Crims
  • GorbonHairchildGorbonHairchild
    Mabinogi Rep: 100
    Posts: 5
    Member
    I had understood that "until" a date meant 7am pst that day, but "through" meant you still had that day to do it.
  • DesuMimaDesuMima
    Mabinogi Rep: 200
    Post: 1
    Member
    I've already submitted a ticket about this and spoke to a GM chat. They are refusing to do anything. Shows just how much Nexon cares about us. The rebirth event is still going on but the MusicQ Pre-registration ended early. Obviously the wrong event was pulled. How that was jacked up I don't know but really great job doing it. And flat out refusing to compensate, yep Nexon is awesome. This is why player numbers are dropping so bad. Throwing events at us isn't going to help players stay. Keeping your promises works better.
  • GorbonHairchildGorbonHairchild
    Mabinogi Rep: 100
    Posts: 5
    Member
    This has happened before. I don't get why they cant be clear. Some things they will say exact date and time, others just give a rough guess.