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Secondary Password to two-factor password or fix

YellowBinYellowBin
Mabinogi Rep: 985
Posts: 45
Member
edited August 18, 2017 in Feedback and Suggestions
The secondary password is broken for me, I am not sure if it is for others but sometimes when I click on the on-screen keyboard the click does not register. Sometimes the click registers twice or more. With secondary passwords longer than what the screen can show you will have to hope that your clicks registered without a problem or else in 5 consecutive failures on the part of the in-board keyboard you will be locked out and made to create a new secondary password.

I remember some posts about a better way of security other than the in-game secondary password. I feel as if those alternatives might be more effective and efficient.
  1. Do you encounter difficulties with the secondary password as well?8 votes
    1. I do.
       50% (4 votes)
    2. I don't.
       50% (4 votes)

Comments

  • SamuelalexSamuelalex
    Mabinogi Rep: 2,350
    Posts: 430
    Member
    edited August 18, 2017
    I have a similar problem with the game suddenly lagging as I start to click making it either not register that I clicked or causing it to add in extra characters. Not sure how to fix this issue, but maybe an alternative to the clicking password they could add something like steam has where it sends you a code in your email maybe once a week to verify your email is valid and that you are the owner of the account. It would be a pain to verify it every time, but would make the account more secure to involve email verification. May also deter some bots from being able to login without accessing emails first (since most seem to have random character names and probably create emails for short term use).

    Another thing that would be annoying but might help is a captcha phrase you must type in correctly prior to logging on similar to how you have to type something in for uploading images or videos on outside sites. It should have the option to refresh the phrase if the letters or numbers are unclear but after successfully typing it in you would have access to the character screen. There could be a 5 time fail equals lockout rule for this as well.
  • HardmuscleHardmuscle
    Mabinogi Rep: 12,840
    Posts: 2,553
    Member
    edited August 19, 2017
    While I'm not against having stronger or better security (assuming what we already have isn't good enough as it is), this reads more like a hardware/software (client-side) issue than any actual problem with the on-screen keyboard. ~ I personally have no problems using it.
  • ShouKShouK
    Mabinogi Rep: 4,725
    Posts: 823
    Member
    I have this problem recently where the game kept telling me I entered the wrong password even though I double checked already. Scared the hell out of me, thought I was hacked or something. I guess some of the click might not have registered when I was typing the password. I still made it within the 5 times entering limits though so I think it's not really a major problem.
  • CrimsCrims
    Mabinogi Rep: 45,670
    Posts: 6,917
    Member
    ShouK wrote: »
    I have this problem recently where the game kept telling me I entered the wrong password even though I double checked already. Scared the hell out of me, thought I was hacked or something. I guess some of the click might not have registered when I was typing the password. I still made it within the 5 times entering limits though so I think it's not really a major problem.

    Same.
  • FalskullFalskull
    Mabinogi Rep: 985
    Posts: 28
    Member
    Shouldn't this forum be in the Bug/glitches on the forums instead of suggestions/feedback?
  • AtaraxizAtaraxiz
    Mabinogi Rep: 6,870
    Posts: 659
    Member
    This happens to me too but not really that often :3

    I don't think they have much of an option to change the secondary Password screen. The game is so old it might not can handle the newer security precautions. They might have to upgrade the entire game before they can fix this at all.
  • SamuelalexSamuelalex
    Mabinogi Rep: 2,350
    Posts: 430
    Member
    I dont know how complicated it would be to change this but I think there should be other options to the second password than the click to login version. Many games have a variety of ways to enter the password and verify the account. Maybe there could be a poll added to see which types people would be interested in having that way the popular ones could be picked and used. I prefer captcha codes myself as it is more user friendly than the clicking one which glitches for people making it tedious and flustering to get signed in. Lets work on making the login process more user friendly XD