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Item never received after purchase
I recently purchased the "Floral Fairy Bundle (F)" from the web shop, and the item never appeared in my Item Shop Inventory in-game. I'm a little concern with this issue because I spent 11,000 NX on this item, and I never got it.
In addition, I logged on and off, switch servers multiple times, and waited at least three hours for it appear, but it never did.
Comments
Also, by chance is the pet card appearing at your character login screen? I'm not sure if this is something like where you need to create the pet first and then the outfit bag will be in its inventory?
If it's nowhere to be found, definitely file a ticket with customer support about this issue if you haven't done so already. They are pretty quick at resolving issues like this.
Oh, okay. I got the item now.
Thanks!
Awesome! I'm glad you finally got it!