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Can't redeem Karma Koin

Mabinogi Rep: 515
Posts: 5
edited August 10, 2018 in Help
Hi! So I got a Karma Koin card for the new gacha, and when I was taken to the billing page and clicked on the redeem Karma Koin link it's... been loading for several minutes, just giving me a spinning wheel of death. I use Firefox as my browser but I've also tried, gasp, Internet Explorer.

Heeeelp I just want gachaaaaaa


  • Starthepurple1Starthepurple1
    Mabinogi Rep: 550
    Posts: 13
    I'm having the same problem... i'm trying to redeem Karma koin also and yep all it does is load.
    I've tried 2 different computer but no luck.
  • Angel4Angel4
    Mabinogi Rep: 520
    Posts: 17
    Even trying with Chrome it's not working. It keeps telling me there's a "Internal server error".....there goes plans for gacha pulls then?
  • YokkaichiYokkaichi
    Mabinogi Rep: 2,935
    Posts: 322
    If you are using an adblocker, try disabling it on that page. I run into similar problems when charging NX via PayPal.
  • Angel4Angel4
    Mabinogi Rep: 520
    Posts: 17
    edited July 29, 2018
    I've turned off adblocker and even tried using other browsers (Firefox, Internet Explorer, and Microsoft Edge), but it still gives the same 'internal server error' message.
  • nevyn25nevyn25
    Mabinogi Rep: 4,135
    Posts: 667
    I always use 'other methods', but that option isn't working either. just gives me a grey screen with a circle that keep spinning endlessly. maybe @katherz knows the cause?