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Currently, the Auction House across both Alexina and Nao is experiencing an intermittent connectivity issue. We are aware of the issue and are looking into it. If you experience any issue due to the Auction House being unavailable, please contact our Customer Support department and submit a ticket.
We will keep you updated when the issue has been fixed.
Hi everyone, we wanted to give you an update on the Paid Name Change service.
1. If you bought a paid name change and the website tells you that you DO NOT have 1 available, please submit a support ticket.
2. If you bought a paid name change, you should have received an item in-game. This is an issue because the in-game item is currently tradeable. Trading it with another user will not do anything as the item does not do anything. This is why we have disabled purchasing. We need to obtain a fix from our developers before we open up the service again.
We apologize for the inconvenience and we are working hard to bring back the paid name change service as soon as possible.