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Unfortunately, I think this is due to the AAA industry. They've sent the video game market into a devs vs. consumers relationship, where the consumers always feel like the deveolpment team/company is trying to steal their money and time, and the devs feel like the consumers are never happy with anything unless the game is offered 100% for free with continued support.
While I don't like this kind of relationship, I can't say it's surprising when you look at how poorly EA, Bethesda, Ubisoft and others have represented video game companies recently.
Edit: Oh, and Blizzard. Let's not forget those guys, with Diablo Immortal and the whole Blitzchung debacle.
That's because the entitlement mainly comes from those companies. In AAA they don't care about appealing towards the consumer, they only care about appealing towards their stock share holders. The only time when you start hearing about "gamer entitlement" is when it's actually the company trying to deflect blame onto the gaming consumer for not buying their products, which in turn makes them sound entitled, because their arguments always fall onto how their company deserves those sales no matter how good or how bad their product turns out. Indie scene isn't blameless either, it's rare, but sometimes indie devs do have a habit of lashing out towards the game community for not receiving enough support. Only reason why there have been recent escalations of dissatisfaction of the gaming community is due to the downhill trend in the game market overall, it's making AAA companies more bold in taking risks with get rich quick schemes to get their market back up, but these attempts have been blunder after blunder these past 2 years and it's becoming more obvious towards everyone else.
As for the the Mabinogi event though, I think it's fine as it is. For OP: There's still part 2 that will be launched on Halloween day, and they usually put up the event decorations on the Halloween week (there was a year where they were 1 week late for Halloween events and sometimes they don't put up the decorations at all, sadly).
And oof, that Lawbreakers game didn't even go well. (Went as badly as Ghost In The Shell Online, if not worse.)
I would say Lawbreakers went off worse than GitSO. GitS was already developed, so all Nexon had to do was localization, and they did the most minimum when it came towards it. The only unique aspect was that they got the cast from the original dub to do english VA which was really neat on their part; but, the game flopped because it was the first Nexon game that required to pay up front, and the game itself was more mediocre than Combat Arms comparatively. Lawbreakers on the other hand was Nexon NA's complete and total investment, they made a deal with the game developer Cliff Bleszinski (maker of Unreal Tournament and Gears of War), and the deal would be Nexon NA's first, and possibly last major game to develop in its history. Nexon NA hired a dedicated dev team, they went heavy on the advertisement, and even tried to jump-start tournaments. They put a lot more effort and money into Lawbreakers than any other title they've previously owned. What killed Lawbreakers was poor timing and poor PR, but surprisingly not by the hands of Nexon this time. The game was set to release a year later after Overwatch was released, that alone would hurt the player count a bit; but, what ultimately destroyed player's enthusiasm was that the lead game director, CliffyB, would make rash and thoughtless comments about the game Lawbreakers and towards its competitors. The comments would go on about how more politically progressive Lawbreakers is compared towards Overwatch, or how Overwatch is just a kiddies game, and Lawbreakers is the manly man's game. The rapid amount of mixed messaging only turned his primary audience off, also when people in the gaming community were already turned off to see Nexon as the game's publisher. In the end, when Lawbreakers flopped, Nexon declared it as a complete loss and will probably never seek out game development like that ever again.