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I'm hoping they'd revamp Prem/VIP by black friday. I bought enough NX for 360 days of Prem. I bought x2 90 day packages, then accidentally bought the wrong day package on the 3rd attempt, so I only had enough for the fourth attempt at 90 day package of Prem. Sent a ticket.
They wouldn't do anything because apparently "I was using their product". Fact, I already had enough prem to last through end of November anyways.
