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      <title>Help - Forums | Official Mabinogi Website</title>
      <link>https://forums.mabinogi.nexon.net/</link>
      <pubDate>Fri, 06 Nov 2026 08:06:52 +0000</pubDate>
          <description>Help - Forums | Official Mabinogi Website</description>
    <language>en</language>
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    <item>
        <title>g21 part 2 isnt starting for me</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22444/g21-part-2-isnt-starting-for-me</link>
        <pubDate>Tue, 18 Feb 2020 18:56:56 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Toadboy</dc:creator>
        <guid isPermaLink="false">22444@/discussions</guid>
        <description><![CDATA[ive been fallowing the wiki but part it isn't coming up in my quests at all]]>
        </description>
    </item>
    <item>
        <title>Server cannot reached after maintenance</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22443/server-cannot-reached-after-maintenance</link>
        <pubDate>Tue, 18 Feb 2020 18:56:56 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Axel98</dc:creator>
        <guid isPermaLink="false">22443@/discussions</guid>
        <description><![CDATA[I cannot reached the server after the maintenance on Feb 13th, and i try reopen the game after few hours after i cannot reach the server for the first time. And, i still cannot reach it even i restart the game many time.<br />
<br />
*** I already update the game and i still can access to the game from the Launcher but after i enter the game, it said &quot;Server cannot be reached &quot;. So far, my internet connection has no problem.<br />
<br />
May i know why this happen?? How to solve it?? Thank You in advance.  ]]>
        </description>
    </item>
    <item>
        <title>Lassar missing !</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22386/lassar-missing</link>
        <pubDate>Wed, 12 Feb 2020 18:07:56 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Baked_Bean</dc:creator>
        <guid isPermaLink="false">22386@/discussions</guid>
        <description><![CDATA[Im currently unable to progress futher into G2 since she wont appear in the school.<br />
Ive tried abandoning other quest but she still hasn't reappeared.<br />
If anyone has any helpful tips on how i can go about fixing the problem, please help HMU <img src="/resources/emoji/smile.png" title=":)" alt=":)" height="20" />]]>
        </description>
    </item>
    <item>
        <title>Memoirs- "A Command to Grow" not Working.</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22323/memoirs-a-command-to-grow-not-working</link>
        <pubDate>Fri, 31 Jan 2020 19:31:29 +0000</pubDate>
        <category>Help</category>
        <dc:creator>BlossomBeats</dc:creator>
        <guid isPermaLink="false">22323@/discussions</guid>
        <description><![CDATA[Hello,<br />
<br />
I am having an issue with the second memoirs, everything was working perfectly fine until I got to the mission &quot;A Command to Grow&quot; with Edern.<br />
<br />
The issue is that when I go to talk with him to start the quest, the dialog triggers but after that nothing progresses, the quest docent go onto the next part and it still says I need to talk with him but every time I do it just repeats what hes already said without progressing at all. This first happened a few months ago and I left it until today but when I went back to try again its still happening.<br />
<br />
Has anyone else had this problem? any ideas of how I could try to fix it? I really want to get the Memoirs done, I have put them on hold for a while now.]]>
        </description>
    </item>
    <item>
        <title>App not for my country</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22373/app-not-for-my-country</link>
        <pubDate>Mon, 10 Feb 2020 18:21:21 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Markos</dc:creator>
        <guid isPermaLink="false">22373@/discussions</guid>
        <description><![CDATA[I'm italian. In my play store said ... App not for my country. How can I download and play game.]]>
        </description>
    </item>
    <item>
        <title>i wanna kill belita.....</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22362/i-wanna-kill-belita</link>
        <pubDate>Sun, 09 Feb 2020 01:41:14 +0000</pubDate>
        <category>Help</category>
        <dc:creator>1Malaysia</dc:creator>
        <guid isPermaLink="false">22362@/discussions</guid>
        <description><![CDATA[sigh why this g8 so fuking hard....]]>
        </description>
    </item>
    <item>
        <title>Head of Household?</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22294/head-of-household</link>
        <pubDate>Mon, 27 Jan 2020 19:37:50 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Halerez</dc:creator>
        <guid isPermaLink="false">22294@/discussions</guid>
        <description><![CDATA[Not sure where exactly to post this but is there a way to change the head of household in game without having to remarry??]]>
        </description>
    </item>
    <item>
        <title>Unable to use bags...</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22320/unable-to-use-bags</link>
        <pubDate>Fri, 31 Jan 2020 19:31:29 +0000</pubDate>
        <category>Help</category>
        <dc:creator>LeoAngle</dc:creator>
        <guid isPermaLink="false">22320@/discussions</guid>
        <description><![CDATA[Decided to play again after a year or so, and it keeps popping up with the &quot;need inventory plus to use this&quot; except that's been free since 2013.<br />
<br />
What uhhh do I do?<br />
<b>Pop up in question:</b><br />
<a href="http://prntscr.com/qtrh6m" rel="nofollow">prntscr.com/qtrh6m</a>]]>
        </description>
    </item>
    <item>
        <title>Old old old old account</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22321/old-old-old-old-account</link>
        <pubDate>Fri, 31 Jan 2020 19:31:29 +0000</pubDate>
        <category>Help</category>
        <dc:creator>VythanLe</dc:creator>
        <guid isPermaLink="false">22321@/discussions</guid>
        <description><![CDATA[I need facts, can a GM or other tech support guy please inform me on how I can retrieve my old account.<br />
<br />
PLEASE NOTE:<br />
IT HAS BEEN 10 YEARSSSS SINCE LAST USED<br />
no idea what the email is<br />
no idea what the password is<br />
for all I know I used a different name because I was like 11 or 13<br />
ONLY KNOW THE CHARACTER NAME AND WHATS IN THE INVENTORY, possibly friendslist names and titles<br />
know of games played on the account, and the classes of each character and thats all I remember.<br />
<br />
really want this account back, mostly because it has a few shooting star robes on it<br />
<br />
can someone please tell me more.]]>
        </description>
    </item>
    <item>
        <title>Memoir question</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22307/memoir-question</link>
        <pubDate>Wed, 29 Jan 2020 01:27:11 +0000</pubDate>
        <category>Help</category>
        <dc:creator>1Malaysia</dc:creator>
        <guid isPermaLink="false">22307@/discussions</guid>
        <description><![CDATA[-im currently equipping light armor but as ive check wiki, the light armor ive use is designer light armor... so it doesnt work with the memoir quest?<br />
<br />
-on stewart quest, he gives the enchant scroll, but unfortunately i forget to use it and the time expired so i throw it.. do i need to buy new same scroll or what?<br />
<br />
thanks for info]]>
        </description>
    </item>
    <item>
        <title>Unable to get  Teardrop of the Spirit Keyword</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22333/unable-to-get-teardrop-of-the-spirit-keyword</link>
        <pubDate>Sun, 02 Feb 2020 17:59:29 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Bubbleblib</dc:creator>
        <guid isPermaLink="false">22333@/discussions</guid>
        <description><![CDATA[As the title suggests I am unable to get this keyword. I just finished g24 part 1 and am trying to do the next few quests with the moon stone debris. To make the Moon Stone Water though I need a Teardrop of the Spirit. I have found that I do not have this keyword as I think I skipped g3 (so long ago now I don't remember exactly). I am also unable to obtain it through the Dark Knight quest as I don't have the keyword to get the pass from Tarlach who is now also a child so idk how that impacts things. It seems kind of silly that I will have to rely on other players to get  Teardrops of the Spirit as a good number are needed.<br />
<br />
Is there anything that can be done and is anyone else encountering this? Thank you]]>
        </description>
    </item>
    <item>
        <title>Confused about spirit weapon</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22330/confused-about-spirit-weapon</link>
        <pubDate>Sat, 01 Feb 2020 23:14:01 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Yaranaika</dc:creator>
        <guid isPermaLink="false">22330@/discussions</guid>
        <description><![CDATA[So, I'm going on the hard grind to level my spirit weapon, getting him through the levels but I'm finally caving and spending gold to get a Heliodor cause I feel like at this point I need one. But I don't want to be doing something wrong, so when I go to give him the gem it says &quot;This only applies for a level up&quot; the way it says it and the way it pops up is, as if I can use it to get multiple levels instead? Is that possible to use a gem to get more than one level at once since it's obviously giving enough experience for way more than one level and I'm just being blind about it?]]>
        </description>
    </item>
    <item>
        <title>Erg Booster Coupons removed?</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22318/erg-booster-coupons-removed</link>
        <pubDate>Thu, 30 Jan 2020 21:12:05 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Draech</dc:creator>
        <guid isPermaLink="false">22318@/discussions</guid>
        <description><![CDATA[Were the coupons for the Erg Booster event (to power up your Erg Infusion Catalyst) supposed to disappear following the end of the event? It's not anywhere on the G24 Celebration Events announcement nor on the Jan 30th Maintenance announcement, but maybe someone knows if it was written on the Coupons themselves that they would disappear once the event ends.]]>
        </description>
    </item>
    <item>
        <title>Issue with weekly quest for the master plan event</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22252/issue-with-weekly-quest-for-the-master-plan-event</link>
        <pubDate>Wed, 22 Jan 2020 18:06:09 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Novancy</dc:creator>
        <guid isPermaLink="false">22252@/discussions</guid>
        <description><![CDATA[I have the current quest, &quot;Proving your worth&quot; and one of the requirements is to complete 3 grand master quests. I've done 5 now and I've not had that part of the quest completed. I don't know if you have to do all three of the missions or not but I've done one of each so I should still get that part of the quest finished regardless. It's the only thing I have to finish for it. Do I maybe have to do each of the 3 missions in one day? Anyone else have trouble completing this part or am I not even doing the right thing? ]]>
        </description>
    </item>
    <item>
        <title>How should I appeal my ban from appealing?</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22315/how-should-i-appeal-my-ban-from-appealing</link>
        <pubDate>Thu, 30 Jan 2020 07:34:45 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Eliasn</dc:creator>
        <guid isPermaLink="false">22315@/discussions</guid>
        <description><![CDATA[I logged in to appeal my account for false ban, but I ran into the problem that I am banned from appealing for bans. Therefore, I need to first appeal my ban from appeals, and than appeal my ban, unless the ban from appealing is so general as to extend to appealing to be able to appeal or the correct solution is to make another account and skip the first problem. But past experience with useful support makes me quite certain account ownership verification would be an issue on its own in that case, so I am at a loss as for how to proceed. I feel the site should accommodate these situations with a minor redesign as shown, unless ability to submit forum posts but not tickets is a suggestion to use the forum to appeal, in which case I applaud Nexon's deep thought.<br />
<br />
<img src="https://i.imgur.com/0w3KGTf.png" alt="0w3KGTf.png" />]]>
        </description>
    </item>
    <item>
        <title>Unable to Change Character's Name</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22316/unable-to-change-characters-name</link>
        <pubDate>Thu, 30 Jan 2020 07:34:48 +0000</pubDate>
        <category>Help</category>
        <dc:creator>AliceArmy</dc:creator>
        <guid isPermaLink="false">22316@/discussions</guid>
        <description><![CDATA[I have a character who I've been trying to change the name of since they announced they'd be selling name change coupons for 10,000 NX. At the time it said my character was ineligible and I assumed it was because my character was under the level requirements. However, I went in to try it again today and it keeps saying my character is &quot;ineligible&quot; and I can't seem to figure out why because she meets all the requirements. She's not in a guild or family, she's level 3000+ and I don't even know what a Cash Shop is, so there's no way I have anything in there. I've never changed her name before either so I'm confused as to why I can't change the name. My friend was able to do it on the day it released right before they took it down, but I still can't seem to get it to work. This is really frustrating me!<br />
<br />
Any suggestions would be much appreciated. Thank you!]]>
        </description>
    </item>
    <item>
        <title>Pet AI Not Recognized</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22289/pet-ai-not-recognized</link>
        <pubDate>Sun, 26 Jan 2020 19:11:03 +0000</pubDate>
        <category>Help</category>
        <dc:creator>cedwards9</dc:creator>
        <guid isPermaLink="false">22289@/discussions</guid>
        <description><![CDATA[Hi there. I'm trying to get this fellow's custom AI's to work, specifically the full hybrid one. <a href="http://forums.mabinogi.nexon.net/discussion/21813/one-of-my-personally-designed-coded-pet-a-i-s" target="_blank" rel="nofollow">http://forums.mabinogi.nexon.net/discussion/21813/one-of-my-personally-designed-coded-pet-a-i-s</a><br />
<br />
The issue is that when I copy and paste his data into a notepad file and save it as an XML, the game does not recognize the file as existing. Additionally, when trying to copy and paste into the AI creator in-game, it only pastes a very small portion of the code. If I'm reading the post right it should just all copy over, though. Pet AI changed a bit since I last played.<br />
<br />
I assume that I'm missing something simple and stupid and I'm hoping someone here can help me.]]>
        </description>
    </item>
    <item>
        <title>New Gems Locations?</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22242/new-gems-locations</link>
        <pubDate>Tue, 21 Jan 2020 20:12:50 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Coruscation</dc:creator>
        <guid isPermaLink="false">22242@/discussions</guid>
        <description><![CDATA[Where can you farm the new gems at? none of my characters have hit cumulative level 5000 yet so veteran dungeons are a long way off, and I'm not really sure what other locations to get them, but since the new event requires them pretty regularly I can't afford to just shell out for them on the auction house. Are they limited to specific metallurgy locations? can you get them from other quests? ]]>
        </description>
    </item>
    <item>
        <title>2nd Memoir - Repeating G1?</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22254/2nd-memoir-repeating-g1</link>
        <pubDate>Wed, 22 Jan 2020 20:34:37 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Cosmicandy</dc:creator>
        <guid isPermaLink="false">22254@/discussions</guid>
        <description><![CDATA[Hello, I'm doing the Blaanid's 2nd Memoir book, and it looks like it wants me to do the G1 quests. Thing is, I've already done G1-3. Is there a way to repeat them? Or, preferably, get credit for the memoir without having to run them all over again? Thank you for any help.]]>
        </description>
    </item>
    <item>
        <title>Support being marginally unhelpful</title>
        <link>https://forums.mabinogi.nexon.net/discussion/22263/support-being-marginally-unhelpful</link>
        <pubDate>Thu, 23 Jan 2020 20:09:57 +0000</pubDate>
        <category>Help</category>
        <dc:creator>Sagus</dc:creator>
        <guid isPermaLink="false">22263@/discussions</guid>
        <description><![CDATA[I got scammed in a drop trade last night (yes, <i>yes</i>, i know..) and contacted support about it. They got back to me today just saying that they can't discuss the issue further with me while they investigate and closed the ticket. Anyone else ever dealt with something like this? I'm probably not gonna see my gold again, am I?]]>
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