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web shop

duckmanduckman
Mabinogi Rep: 1,075
Posts: 41
Member
in Item/Premium Shop
buying the summer forest 10 box wont complete

Comments

  • duckmanduckman
    Mabinogi Rep: 1,075
    Posts: 41
    Member
    this is for the website, I got the in game shop to work
  • AkayoAkayo
    Mabinogi Rep: 1,150
    Posts: 9
    Member
    Same for me, In-game shop is fine but the web one won't work, Soon as i hit buy nothing happens
  • DraechDraech
    Mabinogi Rep: 4,390
    Posts: 355
    Member
    You're both on the Nao server, right? This is a known issue, and is currently being handled by the team. As per the Maintenance post on the Website:
    Affecting the Nao server only, the website cash shop will not work. Cash Shop Items can still be purchased via the in-game cash shop menu. This issue is currently being investigated.
  • AkayoAkayo
    Mabinogi Rep: 1,150
    Posts: 9
    Member
    edited June 5, 2019
    Draech wrote: »
    You're both on the Nao server, right? This is a known issue, and is currently being handled by the team. As per the Maintenance post on the Website:
    Affecting the Nao server only, the website cash shop will not work. Cash Shop Items can still be purchased via the in-game cash shop menu. This issue is currently being investigated.

    I'm on Alexina and i have the issue :(

  • duckmanduckman
    Mabinogi Rep: 1,075
    Posts: 41
    Member
    Draech wrote: »
    You're both on the Nao server, right? This is a known issue, and is currently being handled by the team. As per the Maintenance post on the Website:
    Affecting the Nao server only, the website cash shop will not work. Cash Shop Items can still be purchased via the in-game cash shop menu. This issue is currently being investigated.

    I am on Alexina server as well
  • DraechDraech
    Mabinogi Rep: 4,390
    Posts: 355
    Member
    edited June 5, 2019
    @Akayo @duckman Do you have any character on Nao on your account?
    Are you encountering issues when buying something for a Nao character specifically, or all around? In any case, it might be that, since you have at least one Nao-based character on your account, purchases are disabled all-around for your account via the Web Shop.
  • AkayoAkayo
    Mabinogi Rep: 1,150
    Posts: 9
    Member
    Draech wrote: »
    @Akayo @duckman Do you have any character on Nao on your account?
    Are you encountering issues when buying something for a Nao character specifically, or all around? In any case, it might be that, since you have at least one Nao-based character on your account, purchases are disabled all-around for your account via the Web Shop.

    100% Alexina, No characters on Nao or any other servers beforehand either
  • duckmanduckman
    Mabinogi Rep: 1,075
    Posts: 41
    Member
    edited June 10, 2019
    Draech wrote: »
    @Akayo @duckman Do you have any character on Nao on your account?
    Are you encountering issues when buying something for a Nao character specifically, or all around? In any case, it might be that, since you have at least one Nao-based character on your account, purchases are disabled all-around for your account via the Web Shop.

    I don't believe I have any on nao, I only ever play alexina. But I will check, I might have made one years ago and just forgot about it.

    Edit: I only have Alexina