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Balloon Event gave wrong reward

An0nym0usAn0nym0us
Mabinogi Rep: 830
Posts: 11
Member
edited September 29, 2022 in Technical Support
When I logged in today after maintenance . I spoke to the Balloon Festival npc Xeno to claim my weekly reset reward. When I did I only received the 20 coins from turning in the 70+ inflated balloons along with the stage 1 server-wide reward for that event. We qualified for the stage 4 reward due to the fact that we collected far more than the required minimum to qualify for the best reset reward. Would you please correct this issue. Thanks