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Nexon Sent to Wrong Account(?)

TwistedxFateTwistedxFate
Mabinogi Rep: 1,690
Posts: 83
Member
in Help
I bought a $10 Karma Koin and added it to my account, but it turns out, I added it to some extremely old account of mine, and my current & main character account doesn't have it, I log in with my main gmail, but it keeps sending me back to my old account character's name, and I don't remember the password I used for it and I tried to figure out which account it was connected to but I didn't succeed. Please help

Comments

  • ShoogShoog
    Mabinogi Rep: 5,535
    Posts: 883
    Member
    Unfortunately, I'm unsure if anything can be done since it came from a card and not direct purchase from the site. You can file a ticket through customer support here https://support-mabinogi.nexon.net/hc/en-us and explain the situation to them. They do have a live chat, which should still be available right now, if you want to try that. Good luck!