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Can't Add/Receive Friends Requests
This is actually for a friend of mine who just started the game a couple days ago. I tried to add him to my friends list so I can help him with stuff, but he can't receive friend requests. Actually, his whole friend list menu is greyed out.
I'm not sure if this is a bug or not because I took some time away from the game and recently came back. If it's not a bug, what does he need to do to unlock his friend list?
Also, my friend list is still working fine, so I'm wondering if this is something that only affects new players.