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As the title suggests - a free VIP event would be great.
It'd be nice in general, but even nicer for everyone stuck in expired guilds because that doesn't look like it'll be fixed anytime soon. ¯\_(ツ)_/¯
> inb4 contact support though
support is unable to remove characters from guilds manually so ¯\_(ツ)_/¯
Comments
I'm actively posting in the discussion for the expired guilds, and as I've mentioned there, it's been over a month since Nexon told us they're "looking into it" and when I submitted a ticket (shortly after creating this account), they told me they had no estimation as to when it might be fixed. While this wouldn't be actually fixing the issue, it would at least help all of the players who are complaining about it.
I don't think our last one was 4 years ago. I'm sure we've had it multiple times, the last being maybe 2 years ago.
However before that it happened quite often as compensation for things that we've thankfully haven't had to experience in years.
@Sylek If VIP or Premium was free, then all the guilds would be renewed for that time. So yes players would be able to leave their guilds.
Actually, the last time was when we had the MMOBomb Ultimate F2P Showdown. And it wasn't always tied to compensation, it was available during the introduction of the Puppetry talent. But yes, it has been awhile since we've had it.
Then perhaps they should just give a month of free VIP or Premium to all players as a sort of temporary fix for this ongoing unable to leave expired guilds issue already. That or they could maybe actually give us some sort of update on the current situation to show they're actually working on it. Given that since the issue was acknowledged a month ago the only thing they've given players has been complete utter silence on the issue.
The silence was briefly broken when I submitted a ticket over it. They told me they have no idea when it's going to be fixed. Give out a free month or even a week of VIP/Premium, then people can fix their guild stuff until the real fix. Just send a heads up in advance if doing a week or so.
Well I was referring more so towards breaking the silence with an announcement regarding it that everyone can see rather than telling a single person who submitted a ticket. But yes given they outright admitted to you they have no idea when it's going to be fixed they really should just give out a month of free VIP/Premium until they can figure out a fix.
Ah I forgot the MMO showdown one, also I know it wasn't always tied down to compensation, just saying it happened often because of that. I actually thought(and said) the last time was because of an update that changed the service a bit (not compensation), but it seems like the MMO one was after that.
While I understand the thinking, the problem with that is, they can't guarantee that every player in an expired guild will leave the guild during that time. A lot of players may come after the free event and before the fix, or many players that are stuck in an expired guild might forget to leave it before the event ends.
It's still a better solution than doing absolutely nothing though. Given that at least the people currently around right now experiencing this problem would be able to leave their expired guilds. Which would of course greatly reduce the amount of people sending in tickets regarding this issue.
As for people forgetting to leave their expired guild before the event ends. Couldn't that be kind of solved by just making an announcement stating that they've been unable to find a fix yet and are therefore giving out a month of free VIP/Premium in the meantime as a sort of temporary fix for the issue? That way many people would see the announcement and be more aware that if they're suffering from this issue they should leave during the event period.
No one was really using it as an excuse though? It was a legitimate problem, but I'm glad it's finally fixed after a month and a half of waiting
I don't think the majority of people asking for a free VIP/Premium month were using inactive guilds as an excuse for free service. Many people just genuinely simply wanted a way to leave the expired guilds they were stuck in before Nexon finally got around to fixing it. Besides it's not like the current crappy VIP/Premium service our NA servers have is even all that worthwhile anyways.