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24

"Enchant Success Rate +10%" event another dud.

Comments

  • MaiaMaia
    Mabinogi Rep: 7,195
    Posts: 903
    Member
    edited July 29, 2017
    First they said that the event was working as intended. Then when I explained the math and how this is just Thursday bonus on the weekend, I was informed that the success rate depended on the "rarity of the item" for the event. Then when I cited the initial event post as to what the event description was, I was told that "3rd party sites can be misleading" and asked for the source... which was their own website. After it all, I was told to submit screenshots of everything involving the issue. Which I did. Then I was told that the event would be investigated and the situation remedied. Later, I was told that the screenshots were not sufficient and that I needed to record the enchanting process for them lol haven't heard from them since. Not at home so I can't exactly keep up with it anymore.

    Don't get me wrong, the person wasn't particularly mean- just ignorant and difficult.
    TheNyanCatArchdukeValeCortez
  • ShouKShouK
    Mabinogi Rep: 4,735
    Posts: 824
    Member
    Maia wrote: »
    Then when I cited the initial event post as to what the event description was, I was told that "3rd party sites can be misleading" and asked for the source... which was their own website.
    I laughed so hard at this. Even nexon staff knows their website "can be misleading".
    ErorservArchdukeValeCortezImaizumi
  • SherriSherri
    Mabinogi Rep: 18,715
    Posts: 2,818
    Member
    I just want 2x AP event back lol
    I need all the AP I can get with the Mission Point Event. :/
  • RheyRhey
    Mabinogi Rep: 10,175
    Posts: 1,499
    Member
    edited July 29, 2017
    I was planning to Enchant a couple of r2/r3/r4 enchants I've already prepped by removing their expiration with a scroll. Especially an ensemble for my r1 gloomy & Strange 4 my CGS & 56th/48th on my 2nd CRK's...

    *Ssssssiiiiiiiiiggggggggghhhhhh*

    tumblr_ot754jEdw31qd79gyo1_540.gif
  • VerumVerum
    Mabinogi Rep: 355
    Posts: 13
    Member
    Are they not capable of going in game and seeing for themselves or what?
  • crazydonkeycrazydonkey
    Mabinogi Rep: 920
    Posts: 6
    Member
    This is the first time I've been scammed in a long time. It doesn't feel nice :(
  • SapphiraMuseSapphiraMuse
    Mabinogi Rep: 1,450
    Posts: 58
    Member
    crazydonkey wrote: »
    This is the first time I've been scammed in a long time. It doesn't feel nice :(

    Probably won't be the last where Nexon is concerned unfortunately.
    Imaizumi
  • MaiaMaia
    Mabinogi Rep: 7,195
    Posts: 903
    Member
    Verum wrote: »
    Are they not capable of going in game and seeing for themselves or what?

    Never use the product yourself man.
  • TheNyanCatTheNyanCat
    Mabinogi Rep: 5,665
    Posts: 661
    Member
    Verum wrote: »
    Are they not capable of going in game and seeing for themselves or what?

    From what I understand very few of the people in customer support have actually played the game, even if they personally investigated I doubt any random customer support person would even understand what was wrong.
  • RoodlesRoodles
    Mabinogi Rep: 740
    Posts: 53
    Member
    TheNyanCat wrote: »
    Verum wrote: »
    Are they not capable of going in game and seeing for themselves or what?

    From what I understand very few of the people in customer support have actually played the game, even if they personally investigated I doubt any random customer support person would even understand what was wrong.

    Where can I apply to be on Nexon's customer support team?

    C'mon, I even have service training.

  • ApologistApologist
    Mabinogi Rep: 1,205
    Posts: 52
    Member
    Compensation? Free enchant protect pot. Get on it Nexon.
    Infighter
  • MaiaMaia
    Mabinogi Rep: 7,195
    Posts: 903
    Member
    Apologist wrote: »
    Compensation? Free enchant protect pot. Get on it Nexon.

    100% repair event pls
    Infighter
  • [Deleted User][Deleted User]
    Mabinogi Rep: 2,045
    Apologist wrote: »
    Compensation? Free enchant protect pot. Get on it Nexon.

    You'll get your free enchant proct pot next week :^)
  • XCalibieXCalibie
    Mabinogi Rep: 2,625
    Posts: 114
    Member
    The event is granting you an additional 10% of your base rate (Success rate at 0 Intelligence), and therein lies the problem.
    This is exactly what the Thursday already does, though.

    In theory, the event isn't wrong, but I really doubt this is what it was supposed to be.
  • Infi_DeliInfi_Deli
    Mabinogi Rep: 100
    Post: 1
    Member
    I failed burning a Daunting burn and a Solo burn today. Wasn't sure if burns were affected by success rate as well.
  • RheyRhey
    Mabinogi Rep: 10,175
    Posts: 1,499
    Member
    Infi_Deli wrote: »
    I failed burning a Daunting burn and a Solo burn today. Wasn't sure if burns were affected by success rate as well.

    Condolences. But no. Only Wood quality+Rank+Campfire rank.
  • CrimsọnCrimsọn
    Mabinogi Rep: 65,355
    Posts: 9,218
    Member
    Roodles wrote: »
    TheNyanCat wrote: »
    Verum wrote: »
    Are they not capable of going in game and seeing for themselves or what?

    From what I understand very few of the people in customer support have actually played the game, even if they personally investigated I doubt any random customer support person would even understand what was wrong.

    Where can I apply to be on Nexon's customer support team?

    C'mon, I even have service training.

    They have two positions open but you have to live in Segundo California.


    I wish they had work from home positions.
  • NeyheshiNeyheshi
    Mabinogi Rep: 1,220
    Posts: 43
    Member
    Gaea wrote: »
    Roodles wrote: »
    TheNyanCat wrote: »
    Verum wrote: »
    Are they not capable of going in game and seeing for themselves or what?

    From what I understand very few of the people in customer support have actually played the game, even if they personally investigated I doubt any random customer support person would even understand what was wrong.

    Where can I apply to be on Nexon's customer support team?

    C'mon, I even have service training.

    They have two positions open but you have to live in Segundo California.


    I wish they had work from home positions.

    ... I live around there. Maybe I should try and apply. See what the hell is going on.
  • CrimsọnCrimsọn
    Mabinogi Rep: 65,355
    Posts: 9,218
    Member
    Neyheshi wrote: »
    Gaea wrote: »
    Roodles wrote: »
    TheNyanCat wrote: »
    Verum wrote: »
    Are they not capable of going in game and seeing for themselves or what?

    From what I understand very few of the people in customer support have actually played the game, even if they personally investigated I doubt any random customer support person would even understand what was wrong.

    Where can I apply to be on Nexon's customer support team?

    C'mon, I even have service training.

    They have two positions open but you have to live in Segundo California.


    I wish they had work from home positions.

    ... I live around there. Maybe I should try and apply. See what the hell is going on.

    Just make sure you don't let them know who you are in the forums. They don't seem to have much requirements, but I assume customer service experience is a must. Good luck and keep everything confidential - thus making your investigation pointless unless you want to taint your employment history.
  • RoodlesRoodles
    Mabinogi Rep: 740
    Posts: 53
    Member
    Gaea wrote: »
    They have two positions open but you have to live in Segundo California.


    I wish they had work from home positions.

    I wish they did, too. I think I'd like the job.