Check out all of the details of this month's Patch Notes, featuring the Renovation Season 3 Update!
[NEW MILLETIANS] Please note that all new forum users have to be approved before posting. This process can take up to 24 hours, and we appreciate your patience.
If this is your first visit, be sure to check out the Nexon Forums Code of Conduct. You have to register before you can post, so you can log in or create a forum name above to proceed. Thank you for your visit!

Unable to submit a ticket

Mabinogi Rep: 1,080
Posts: 39
edited December 11, 2017 in Technical Support
Everytime I click "submit a request" or "sign in" on the mabinogi support website, it redirects me to the main nexon website.
it's really urgent and i want to talk to a gm or submit a ticket right away.
i've heard people had this problem before, any way to fix it?


  • KttyKtty
    Mabinogi Rep: 6,190
    Posts: 878
    edited December 12, 2017
    Had to reread that a few times to understand. I'm way to tired atm. Are you using IExplorer or another browse. Nexon's site HATES anything other than IExplorer. Also be sure your not running any popup/ad blockers while on Nexon's sites (set them as exclusions).