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Bitdefender thinks the mabi patch is a virus

AgentJeanAgentJean
Mabinogi Rep: 3,675
Posts: 217
Member
in Technical Support
Just tried to play mabi and when the launcher downloads today's patch my Bitdefender goes nuts and won't allow the update to install.

I get this message from BD

Nexon\Library\Mabinogi\appdata\Client.exe.bak is infected with Gen:Variant.Symmi.82863. The virus has been successfully blocked and your PC is now safe. A reboot is required to complete the cleaning process.

Any idea how to work around this issue other than kick Bitdefender to the curb along side Kaspersky?

Comments

  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    yeah i'm getting that too
    Hardmuscle
  • HardmuscleHardmuscle
    Mabinogi Rep: 13,135
    Posts: 2,554
    Member
    Someone asked about this on the Korea site too, but no one answered. ~ My guess is a false positive, but the choice to play is yours. You can either believe the company would not infect you intentionally with a virus and continue playing, or the absolute opposite and discontinue playing until it's been officially addressed by the company. I just wiped out my system a day ago, so I'm not too worried about it either way, but I will pass this on to some higher eyes. @Katherz might find this to be interesting.

    http://mabinogi.nexon.com/page/community/free_view.asp?id=7372&category=0

  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    any game files can be hacked into having a virus by a hacker. it is possible without nexon doing it themselves
    Hardmuscle
  • HardmuscleHardmuscle
    Mabinogi Rep: 13,135
    Posts: 2,554
    Member
    terrybess wrote: »
    any game files can be hacked into having a virus by a hacker. it is possible without nexon doing it themselves
    I'm aware of the possibilities and what can or cannot be done. It's pretty hard to inject a virus into someone else's machine, but it's not impossible. It's best not to draw conclusions we can't escape from later.

  • AgentJeanAgentJean
    Mabinogi Rep: 3,675
    Posts: 217
    Member
    Completely Uninstalling and then reinstalling mabi(via Launcher) got me up and running. Of course redownloading over 7GB of data to fix this is not an acceptable solution in my book.

    I blame Bitdefnder. It loves to destroy my computer(s) and give completely different scan results on different computers even though they are running the exact same OS and same software with 1 computer considering it offending software while the other 2 computers say it's completely safe.
    Hardmuscle
  • AgentJeanAgentJean
    Mabinogi Rep: 3,675
    Posts: 217
    Member
    Hardmuscle wrote: »
    Someone asked about this on the Korea site too, but no one answered. ~ My guess is a false positive, but the choice to play is yours. You can either believe the company would not infect you intentionally with a virus and continue playing, or the absolute opposite and discontinue playing until it's been officially addressed by the company. I just wiped out my system a day ago, so I'm not too worried about it either way, but I will pass this on to some higher eyes. @Katherz might find this to be interesting.

    http://mabinogi.nexon.com/page/community/free_view.asp?id=7372&category=0

    Problem is, Bitdefender doesn't give you a Pause" option like some other AV software do. Only way to disable Bitdefender is to uninstall it.
    And there is still the problem of Bitdefender erasing the "non-so-offending" file after you reinstall BD.
  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    AgentJean wrote: »
    Completely Uninstalling and then reinstalling mabi(via Launcher) got me up and running. Of course redownloading over 7GB of data to fix this is not an acceptable solution in my book.

    I blame Bitdefnder. It loves to destroy my computer(s) and give completely different scan results on different computers even though they are running the exact same OS and same software with 1 computer considering it offending software while the other 2 computers say it's completely safe.

    yeah thats what i'm trying

    Hardmuscle wrote: »
    terrybess wrote: »
    any game files can be hacked into having a virus by a hacker. it is possible without nexon doing it themselves
    I'm aware of the possibilities and what can or cannot be done. It's pretty hard to inject a virus into someone else's machine, but it's not impossible. It's best not to draw conclusions we can't escape from later.

    you're the one who said it was either no virus or nexon putting a virus in intentionally originally lol
  • HardmuscleHardmuscle
    Mabinogi Rep: 13,135
    Posts: 2,554
    Member
    edited January 26, 2018
    terrybess wrote: »
    AgentJean wrote: »
    Completely Uninstalling and then reinstalling mabi(via Launcher) got me up and running. Of course redownloading over 7GB of data to fix this is not an acceptable solution in my book.

    I blame Bitdefnder. It loves to destroy my computer(s) and give completely different scan results on different computers even though they are running the exact same OS and same software with 1 computer considering it offending software while the other 2 computers say it's completely safe.

    yeah thats what i'm trying

    Hardmuscle wrote: »
    terrybess wrote: »
    any game files can be hacked into having a virus by a hacker. it is possible without nexon doing it themselves
    I'm aware of the possibilities and what can or cannot be done. It's pretty hard to inject a virus into someone else's machine, but it's not impossible. It's best not to draw conclusions we can't escape from later.

    you're the one who said it was either no virus or nexon putting a virus in intentionally originally lol
    I didn't say any such thing. You're misinterpreting me. I simply said the choice is yours. You can either believe it's an intentional act and stop playing or believe it's a false positive and go about your way. ~ I remember you Terry. ~ Did you shave that bush off your face yet?

  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    Hardmuscle wrote: »
    terrybess wrote: »
    AgentJean wrote: »
    Completely Uninstalling and then reinstalling mabi(via Launcher) got me up and running. Of course redownloading over 7GB of data to fix this is not an acceptable solution in my book.

    I blame Bitdefnder. It loves to destroy my computer(s) and give completely different scan results on different computers even though they are running the exact same OS and same software with 1 computer considering it offending software while the other 2 computers say it's completely safe.

    yeah thats what i'm trying

    Hardmuscle wrote: »
    terrybess wrote: »
    any game files can be hacked into having a virus by a hacker. it is possible without nexon doing it themselves
    I'm aware of the possibilities and what can or cannot be done. It's pretty hard to inject a virus into someone else's machine, but it's not impossible. It's best not to draw conclusions we can't escape from later.

    you're the one who said it was either no virus or nexon putting a virus in intentionally originally lol
    I didn't say any such thing. You're misinterpreting me. I simply said the choice is yours. You can either believe it's an intentional act and stop playing or believe it's a false positive and go about your way. ~ I remember you Terry. ~ Did you shave that bush off your face yet?

    wait what? who are you? no random guy says that to me
    Hardmuscle
  • HardmuscleHardmuscle
    Mabinogi Rep: 13,135
    Posts: 2,554
    Member
    terrybess wrote: »
    wait what? who are you? no random guy says that to me
    We were in the same group on FB for..... awhile ... -- I'm no random ... Terry .. :)

    I deleted my FB forever ... because ... drama kills ... :|

  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    Hardmuscle wrote: »
    terrybess wrote: »
    wait what? who are you? no random guy says that to me
    We were in the same group on FB for..... awhile ... -- I'm no random ... Terry .. :)

    I deleted my FB forever ... because ... drama kills ... :|

    oh that. you confused me because you said something only people in real life said about me. also i still don't know who you are lol
    Hardmuscle
  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    Hardmuscle wrote: »
    terrybess wrote: »
    wait what? who are you? no random guy says that to me
    We were in the same group on FB for..... awhile ... -- I'm no random ... Terry .. :)

    I deleted my FB forever ... because ... drama kills ... :|

    also if you look at my fb pic it's from 4 years ago i think
    Hardmuscle
  • HardmuscleHardmuscle
    Mabinogi Rep: 13,135
    Posts: 2,554
    Member
    edited January 27, 2018
    I'm ..
  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    hm still don't recognize you sorry
    Hardmuscle
  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    AgentJean wrote: »
    Completely Uninstalling and then reinstalling mabi(via Launcher) got me up and running. Of course redownloading over 7GB of data to fix this is not an acceptable solution in my book.

    I blame Bitdefnder. It loves to destroy my computer(s) and give completely different scan results on different computers even though they are running the exact same OS and same software with 1 computer considering it offending software while the other 2 computers say it's completely safe.

    that didn't work for me though
  • HardmuscleHardmuscle
    Mabinogi Rep: 13,135
    Posts: 2,554
    Member
    edited January 26, 2018
    terry , If I recall correctly .. didn't you and ****** have a falling out?.. :) .... (nvm)

  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    i'm not gonna talk about him
    Hardmuscle
  • HardmuscleHardmuscle
    Mabinogi Rep: 13,135
    Posts: 2,554
    Member
    Good Man! B)
  • AgentJeanAgentJean
    Mabinogi Rep: 3,675
    Posts: 217
    Member
    edited January 26, 2018
    terrybess wrote: »
    AgentJean wrote: »
    Completely Uninstalling and then reinstalling mabi(via Launcher) got me up and running. Of course redownloading over 7GB of data to fix this is not an acceptable solution in my book.

    I blame Bitdefnder. It loves to destroy my computer(s) and give completely different scan results on different computers even though they are running the exact same OS and same software with 1 computer considering it offending software while the other 2 computers say it's completely safe.

    that didn't work for me though

    When you uninstalled did you completely delete the Mabi folder or were files still left over?

    At this point I would try uninstalling Bit Defender, verify the mabi files / install the the patch. If that works reinstall Bitdefender and hope it doesn't delete necessary files.

    I hate bitdefender. If Kasperky wasn't KGB spyware I would still be using that.

    And yes. Kasperky is KGB spyware because it behaves like spyware with no valid explanation for that weird behavior.
  • terrybessterrybess
    Mabinogi Rep: 695
    Posts: 14
    Member
    AgentJean wrote: »
    terrybess wrote: »
    AgentJean wrote: »
    Completely Uninstalling and then reinstalling mabi(via Launcher) got me up and running. Of course redownloading over 7GB of data to fix this is not an acceptable solution in my book.

    I blame Bitdefnder. It loves to destroy my computer(s) and give completely different scan results on different computers even though they are running the exact same OS and same software with 1 computer considering it offending software while the other 2 computers say it's completely safe.

    that didn't work for me though

    When you uninstalled did you completely delete the Mabi folder or were files still left over?

    At this point I would try uninstalling Bit Defender, verify the mabi files / install the the patch. If that works reinstall Bitdefender and hope it doesn't delete necessary files.

    I hate bitdefender. If Kasperky wasn't KGB spyware I would still be using that.

    And yes. Kasperky is KGB spyware because it behaves like spyware with no valid explanation for that weird behavior.

    yeah i did