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Can t get on Mabi

PepperPepper
Mabinogi Rep: 1,110
Posts: 106
Member
edited February 15, 2018 in Technical Support
Tried to get on it said Update I did went thru everything then said it couldn t download updates. Uninstalled it and redownloaded Nexon Launcher from the site, Now I get to the sign up page and then a black square appears and thats where it sits Got to the I agreement page then nothing. I m doing this as I go Did it again and I got instillation failed this product can not be installed

Comments

  • LinisterLinister
    Mabinogi Rep: 1,020
    Posts: 64
    Member
    edited February 16, 2018
    I'm having a similar problem, right now I'm at a hotel wifi but the nexon launcher went through an upgrade and now instead of just asking for my 2nd password its asking for "account" I've tried everything I can think of and nothing is working.
    -guess I'm not playing Mabi on this trip... *sniff* I hope this doesn't happen to me when I get home :/
  • LinisterLinister
    Mabinogi Rep: 1,020
    Posts: 64
    Member
    my issue turned out to be entirely because I was on a hotel wifi; but since I do plan on using public wifi to play mabi I will be opening up a new thread to discuss
  • asnscorpioasnscorpio
    Mabinogi Rep: 2,280
    Posts: 382
    Member
    Have you tried the client repair? Also, if you search the forums they discuss how to remove the registry files so you can re-install and update the client.
    Sometimes the blackout spots can be caused by a software blockage.