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Not sure if you've solved your issue yet, but to be sure- are you referring to the "Gemstone" quest? That's a totally different item to search for than regular gem stones, and it tells you under the Additional Info section of the quest on where and …
Good job Eralea with thoroughly explaining it to the misinformed players. I tried doing the same in-game these past days, and received ignorance at its finest with players.
I've been on and off of Mabi around that time, the Meowbingo (whatever it was called) event, when people were able to get that mission stuck due to server lag or whatever, which in return causes the monsters to constantly respawn, while the quest it…