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There's also another event involving collecting coins from various actions, like ranking up Chain Slash talent skills or doing the Daily Shadow missions or just staying logged in.
You can either trade in coins at Caravan Joe or go to Festia and play one of those prize-ball capsule games. (a literal gachapon machine!)
You can also use gold to play the Festia prize ball game, up to 5 times a day, though if you use Event coins instead, you're not limited.
They should just have the prize ball machine remain in Festia forever as a gold sink
People just use weeaboo as a generic insult for anything remotely anime looking these days. I wouldn't read too much into it. If they don't want to play, let them be. It's them that are missing out.