Nexon should just do what Valve did with CSGO.
Newbie accounts being restricted from events and content until certain months, buy a premium item, have friends, finish Chapters, and/or Talent Levels. Sorry, you can't run this dungeon/mission event with a limited account.
Timeframe Restriction? Probably add another restriction.
Buying Premium Item? Let it be equal to 10 USD. This proves this user is a legit user. Not getting technical with the Card number being the same on multiple accounts being flagged.
Have Friends? Likely users with actual activity. Anyone caught with bot as a friend should be under watch. Heck, being a guild also should have a GM investigate them.
Finish chapters? Easy to put restriction. Complete Chapter 1 and 2. Then you will unlock the game. Not much people have the patience to run story content.
Talent Levels? Probably more than just Master Talent. How about Grandmaster titles?
I'm sorry newbies. But this is why the expression "Why we can't have nice things" exists.
I compared the mules and the mulers as smugglers- like smugglers, these items are dirty and obtained illegally.
There should be a GM who polices with an Iron Fist but has restraint to not be oppressive. Mules? Kicked. Muler? Flagged and kicked. Still doing more? Tempban. Still muleing? Ban.
I can back up your plead on changing requirements that depend on hardware, since I have low end systems and feel the bitterness of being excluded on basis of poverty. but not on requirements that depend on randomness, specially on systems that should be optional or additional.
Maybe it's just a lesson in life: only the wealthy and favored by luck advance. But I think I have enough 'lessons in life' from life itself to also have them on my scapism method.
There's one thing I do hate though, and it's to call for a poll in an attempt to put pressure on the ones in charge, no matter how much abuse of power or indolence they exercise. A poll should be called when it's creator is interested in the OPINION of the participants, not just to recruit an army for your own DEVIOUS purposes, otherwise, you're not better than the evil you're fighting against.