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Yep so don't bother (plus I think they are not authorized to anyway). I really hope everyone doesn't pester them about stuff that has nothing to do with the upcoming updates and events. Because that's just going to overwhelm them and the chat.
i wasn't around at the time so didn't join the stream (didn't know it was happening either lol) but tbh i can't see a problem with asking that question since it's a simple yes or no. are we getting an extension for winter attendance? yes/no = done. or even, "sorry, we can't." or "don't know/can't tell you/it's not our area" = done.
the way i saw it elves were meant to excel at ranged attack (magic/archery) weak at close range, giants meant to excel at close range (combat/lances) weak at ranged attacks, and humans all-rounder jack of all trades master of none type of thing.
then alch and the hybrid talents got added, humans got buffed to heck in the renovation and here we are.
another thing to back up elves = archer/mage is their falcon special move. magic missile! it's literally magic combined with archery.
i usually don't mind having a little bit of RNG elements in some events etc. for example in samhain you have 100% chance to get a totem but the roll on it is random. things like that.
this star piece event though is getting a bit too far in my opinion. it's RNG on top of RNG on top of RNG.
run a SM -> RNG to whether a broken piece drops from end chest
use a chisel -> RNG to whether you get a star piece from it or not
get a star piece -> RNG to what colour piece you get and it can be a double
at the least, you should be able to trade star pieces for a different colour or trade them in to receive 10 coins instead.