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I apologize for the downtime but we had to address a critical error that was causing monsters to de-spawn from the world of Erinn.
We have worked with the development team and are happy to say that we have fixed the errors causing the above issue.
As compensation we have activated the Double Rainbow event until the end of Friday 7/5 PDT.
Thank you all for your patience and have a wonderful Independence Day weekend.
The Belgian Gaming Commission has declared that ‘loot boxes’ in games (items with an element of chance that are acquired with either real money or virtual currency purchased with real money) are subject to Belgian gambling legislation. In light of the current regulatory activity in Belgium, Nexon America has decided to take proactive measures.
Mabinogi is taking the following steps effective February 14, 2019. These changes will only affect players accessing the game from Belgium.
Players who access the game from Belgium will no longer be able to access the Cash Shop from the in-game menu. You can still make purchases through the Web Shop on the website. You will no longer be able to purchase the following items:
Items categorized as Gachapon which include the limited-time Gachapons, the permanent Eweca Orb Gachapon (1) and (11), and the Fixed Dye Gachapon.
These items will no longer be visible to you within the Web Shop. If you purchase(d) any of these items prior to February 14, 2019, they can still be used normally.
We apologize for any inconvenience this causes our Belgian players.
We are aware of an error where the in-game cash shop either does not appear or causes the Mabinogi client to crash. As far as we know, this is only happens on certain Windows Operating Systems. The Cash shop can still be accessed from the webshop and you should still be able to receive items in your Inventory. We ask that you please submit a ticket with details of which Windows 7/8/10 OS (Home/Professional) you are currently using. This will help the development team troubleshoot to find the source of the problem so that a solution can be found.
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