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I am SUPPOSED to have vip
I payed a couple days ago AT LEAST for NINTEY DAYS the max available size of vip yet for some reason I log on AGAIN TODAY AFTER THE MAINT and somehow still DO NOT HAVE THE VIP YET? I am getting VERY ANGRY about this and HIGHLY suggest now that the Maint has passed that you FIX THIS ASAP. And make an actual support talk to someone immediately thing humans can actually TALK TO PEOPLE ON IT.
Comments
If everything is showing that it should be active then are none of the services occurring or is it a particular one that is not occurring? If this is about a particular service, then make sure that one is included in VIP and not just Premium; Premium is the highest ranked enhanced service.
Despite your present experience, if you decide paying for enhanced service is worth it then, be like the rest of us and, make sure to buy a years-worth only during the Black-Friday 50%-off annual sale.
As Helsa has mentioned, please verify in-game whether or not the purchase has gone through.
If your issue continues to persist, I urge you to submit a Player Support Ticket support-mabinogi.nexon.net/hc/en-us. It will help if you can provide screenshots of proof of purchase, as well!
I hope we can resolve this issue quickly! Thanks for reaching out.