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Cannot reset 2nd password

methboy9000methboy9000
Mabinogi Rep: 100
Post: 1
Member
in Technical Support
I entered my secondary password correctly five times in the game until I got locked out. I went to go reset my secondary password on the site, and I got an error: "You do not have a Mabinogi game character."

Comments

  • ShoogShoog
    Mabinogi Rep: 5,535
    Posts: 883
    Member
    I've heard that when you get locked out after the 5 tries, then you must file a customer support ticket to request that your account be unlocked. Here is the link to customer support if you need to file a ticket. https://support-mabinogi.nexon.net/hc/en-us