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Not helpfull nexon support.
So a friend of mine decided to change his old email because it was outdated.
Everything seemed to work out just fine. He got the confirmation mail on his old email if he wished to do it and after clicking the verification link he got another mail
on his new email that he registered that its changed and linked to his account now.
So for some reason when he tried to log in using the new email it keeps saying that it doesnt belong to a account.
If he tries to log on using his old data it keeps saying that its not linked to a account aswell indicating that the change did indeed take place.
So since he cant log in he asked me to write a ticket to the support and ask for their help.
So i did
https://gyazo.com/3f1cca49dcc59c960633591399c7d532
The response however makes me question our support....
https://gyazo.com/ecbeffad3e16e8bf65cc0a79f037dba8
I tell in the ticket that he cannot log in.
The support supposedly reads thru it and confirms it , to tell me to tell him to log in and write the ticket himself..... if he could log in we wouldnt have this discussion.... ffs.
Anyone else that maybe actually wants to try to help?
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