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i hope we get compensation for extended long hours
Comments
I don't like Nexon as much but give them a break when its just little extra hours, jeez...
I think at this point you players baffle me than Nexon.
I just wish they could come out and tell us the prices of the Premium/VIP already.
If it were like maybe 2~3 days maybe compensation but for mere 4 hours or so, nah you can live without Mabinogi for a day or 2.
There is no VIP/Premium. I let my VIP run into the week so I could purchase after the update. Now my guild stone is gone.
Extending VIP until this issue is resolved doesn't even count as a compensation. They messed up the update and caused inconvenience. They should have extended the trial VIP until this issue was resolved.
I completely agree with you on the VIP part. When they realized the VIP update could not be completed this week, they should of also announced that they would extend VIP until it is fixed. But no, now guild stones are poofing. Durability is running out fast. I'm not going to be active until they fix it. All my armor is unequipped.
Yeah, that I can agree with regarding the VIP trial being extended because it's literally unable to be purchased in the shop, but I've seen people straight up demand this or that for even the smallest issue like "THE GAME HAD TO BE TAKEN DOWN FOR AN HOUR FOR A BUG! COMPENSATION!" and then be whiny brats about the compensation they received. However, like some have said, the main source for the game programming is on the other side of the world in Korea. They have to put in a fix if it's beyond their tech team to handle themselves as our branch doesn't do any of the game's programming, just the implementation. All you can do is be patient and not jump down Nexon's throats.
If you want, I would suggest contacting Customer Service politely. Explain your issue calmly and MAYBE if enough people go to the CS about it, maybe something will happen in the meantime. However, I would think that maybe the team has already considered extending the trial as a possible means, but couldn't (for whatever programming reason or if Korea said no).
You know, I wonder if there's a reason they can't reactivate the VIP for everyone. Maybe the trial screwed up something? =T
Your guess is as good as mine. There is no transparency on these matters.
Eh, there might be some policy stuff against transparency that they have to abide by.
Obvious, it has always been that way.