I think the issues are occurring because they're trying to get this set up.
Submit a ticket, they can actually go back and find out what you lost.
That day was the same day I was cleaning my bags out. I like to mass dump things to the floor. This GM replaced EVERYTHING. Even the garbage I was to get rid of. XD
I've had GM Aardgaldr resolve my tickets in the past and all I can say is they deserve a promotion because they amaze me every single time. lol. If you get them, you will not be disappointed.
Not too much you can do about that.
It's either wear a set that grants petrification immunity or summon something like the Saga Pegasus every time you get petrified.
Which isn't a very good backup plan, as it'd mean you can't make use of Divine Link and it'd also mean you'd be limited to curing petrify by the number of Pegasus pets you have. (and how many of them are off cooldown)
Floral Fairy has a skill called Cleansing Dust which cures most status effects, as well. Though that again would require having that pet, and the skill itself has a lengthy cooldown.
Berserk cures and provides immunity to petrification, but that has so many drawbacks on its own that it's an even worse solution. (and can't even be learned by Elves on top of everything else)
I can't remember if Iron Will prevents petrification. Or if the first 5 seconds of Shield of Trust acts the same, either.
That's all I can think of on just that one particular problem.
Even wearing Petrification Immunity doesn't sound great.
Bone Marine set comes to mind, but I'm not sure if Giants can wear that set.
Or if there are even enchants that grant points towards Petrification Immunity like there are for Poison/Stomp/Explosion