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"This product cannot be installed" error

LunarZeroLunarZero
Mabinogi Rep: 1,135
Posts: 68
Member
in Technical Support
Tried to update about 15 minutes ago, and I'm getting that error over and over. Restarted computer, did nothing. Anything else I can try short of reinstalling it as a whole?

Comments

  • LunarZeroLunarZero
    Mabinogi Rep: 1,135
    Posts: 68
    Member
    edited November 8, 2018
    Found a support thread thing through the support terminal that was posted yesterday that said to repair the install, and I got the same error from trying to repair the files, so... full reinstall.

    Reinstalled whole game, still getting same error. Time for a full Nexon wipe.
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 33,335
    Posts: 7,666
    Member
    I just got this error after today's update.
  • LunarZeroLunarZero
    Mabinogi Rep: 1,135
    Posts: 68
    Member
    A total wipe of the game and the launcher seemed to have fixed it for me. Delete everything Nexon/Mabinogi related, even delete your current launcher file and redownload everything fresh.
  • KensamaofmariKensamaofmari
    Mabinogi Rep: 33,335
    Posts: 7,666
    Member
    Mine fixed after quitting launcher and shutting down and restarting computer.
  • LunarZeroLunarZero
    Mabinogi Rep: 1,135
    Posts: 68
    Member
    Yeah, I tried that, didn't work for me. At least I did manage to get it working again though, missed out on a day of attendance, sadly.