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13th Anniversary E-Mail

SherriSherri
Mabinogi Rep: 18,615
Posts: 2,817
Member
edited March 19, 2021 in Help
so recently everyone has gotten e-mails that give interesting account information, but i've noticed that we only get them if Newsletters is enabled.. i had no idea mine was disabled though :(
i know it's probably just gonna be a 'you snooze you lose' kinda deal but i'd like to ask if it's possible to resend them?
im unsure if i should of sent a request/ticket for this or not but i felt like it would of just got in the way of people who need actual help with the game (and i couldnt find anything related to my issue to select) so i decided to just post on the forums.... plus i'm sure others have had this happen to them too?
thank you for reading!

IGN: Mizuli
Server: Nao

Edit: my friends kept telling me to send a ticket so i did, you'll want to do this as well! :)
the bad news is they cannot e-mail you as they already sent them all out but they can provide you with a characters play time and date created!
i just put mine under account related > forum inquiry because there wasn't really anything to describe this specific issue!
they might not get back to you because it's the weekend (i'm unsure how their schedule works) but i felt like i should share and help people with the same issue! :> i hope the GM's dont mind me doing this, they really helped me out
Ryaseniagycourtneyy

Comments

  • courtneyycourtneyy
    Mabinogi Rep: 2,435
    Posts: 100
    Member
    I'm also in the same boat, I would love to receive an email, but I had newsletters disabled. I genuinely don't remember disabling the newsletter option. What can/should we do?

    I was also thinking of sending a ticket, but I didn't know if I should. Thanks :)!
  • MikiiiMikiii
    Post: 1
    Member
    Hiya! I'd also love to receive this particular newsletter/email, I'm glad someone posted about it in the forums here, I'm having the same issue as listed above... I had newsletters turned off :(
  • HelsaHelsa
    Mabinogi Rep: 23,380
    Posts: 5,768
    Member
    OH! That's why. Well, then that entirely makes sense since I specifically remember saying "no" to that. In other words, never mind.
  • courtneyycourtneyy
    Mabinogi Rep: 2,435
    Posts: 100
    Member
    courtneyy wrote: »
    I'm also in the same boat, I would love to receive an email, but I had newsletters disabled. I genuinely don't remember disabling the newsletter option. What can/should we do?

    I was also thinking of sending a ticket, but I didn't know if I should. Thanks :)!

    Just a quick update, I did end up sending a ticket, and a GM promptly responded. They got back to me with the character details I was hoping for :)! Ofc, don't forget to enable newsletters in case they do something like this again in the future !
    Sherri