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Report Player?

ipwnall112ipwnall112
Mabinogi Rep: 310
Posts: 2
Member
edited June 4, 2017 in Help
How do i report a player? When i do the option in the game, it just says "Take another screenshot to be transmitted" iv clicked the "Take Screenshot" button several times, and the pictures are saved in my documents folder. Is there a way to report a player on the forums?
MayaraInMari

Comments

  • ShoogShoog
    Mabinogi Rep: 5,535
    Posts: 883
    Member
    Reporting players for abuse can not be handled through the forums, but you can file a ticket with customer support. Here is the link. https://support-mabinogi.nexon.net/hc/en-us
  • ipwnall112ipwnall112
    Mabinogi Rep: 310
    Posts: 2
    Member
    Shoog wrote: »
    Reporting players for abuse can not be handled through the forums, but you can file a ticket with customer support. Here is the link. https://support-mabinogi.nexon.net/hc/en-us

    I have tried those steps to report a player in-game, but it never says "report successful" it just says "please take another screenshot to be transmitted" and i clicked the "take screenshot" button several times... I have at least 9Mb of screenshots taken of the person i want to report
  • ShoogShoog
    Mabinogi Rep: 5,535
    Posts: 883
    Member
    The in game reporting feature has been broken since forever ago. When filing a ticket, there is an option to upload images to it so you can provide evidence.
    Scavern
  • StephanieStephanie
    Mabinogi Rep: 600
    Post: 1
    Member
    edited June 24, 2017
    Hey, I'm having trouble reporting a player as well. When I try to do it through the website I get sent to a "How do I report a player" page which tells me either in game, which doesn't work, or through the forums "Contact Moderator" section which it provides a dead link for.

    EDIT: I figured it out; the "Submit a Request" button on the top right.