Check out all of the details of this month's Patch Notes, featuring the 16th Anniversary and VIP Renewal Update! https://mabinogi.nexon.net/news/90098/16th-anniversary-and-vip-renewal-patch-notes-march-14th
[NEW MILLETIANS] Please note that all new forum users have to be approved before posting. This process can take up to 24 hours, and we appreciate your patience.
If this is your first visit, be sure to check out the Nexon Forums Code of Conduct. You have to register before you can post, so you can log in or create a forum name above to proceed. Thank you for your visit!
Closed

Interface Complete Reset

TNinjaTNinja
Mabinogi Rep: 9,265
Posts: 1,180
Member
edited February 14, 2018 in Technical Support
Ok. What.

I got disconnected, and when I logged in again.

Everything, and I mean. EVERYTHING. From my skill tab, to my extra slots has been relocated. My inventory positions. My, everything, just reset.

I wasn't in am RP, a dungeon or anything.

What just, WHAT?
Sherri

Comments

  • KelikuKeliku
    Mabinogi Rep: 410
    Posts: 4
    Member
    Same thing happened to me. I just logged on from playing last night. I know this happened to another person as well.
  • SherriSherri
    Mabinogi Rep: 18,615
    Posts: 2,817
    Member
    Same thing happened to me and my friend. We logged on and everything is messed up.
    I'm really angry right now, this will take me forever to fix!!
  • ShoogShoog
    Mabinogi Rep: 5,535
    Posts: 883
    Member
    Looks like this issue is possibly affecting everyone.
  • TNinjaTNinja
    Mabinogi Rep: 9,265
    Posts: 1,180
    Member
    All my characters,

    I haven't killed anyone, yet. Why am I being punished?
    27540281_673236626133469_6569208376369253227_n.jpg?oh=ccb4077b09cabd9832075b4670060c2b&oe=5B062BD4
  • PaxsekoPaxseko
    Mabinogi Rep: 1,075
    Posts: 31
    Member
    Same here-- my friend and I both, on Tarlach. Is the hotkey server not working? :/ I hope it doesn't save the reset x.x
  • TNinjaTNinja
    Mabinogi Rep: 9,265
    Posts: 1,180
    Member
    edited February 14, 2018
    Ok.

    I just logged off in order to save my setting.


    It's all been reset again.
    10 minutes wasted.

    I have no reason to play today.
  • HarukariHarukari
    Mabinogi Rep: 8,470
    Posts: 836
    Member
    Same.. I thought someone got into my account and almost freaked out.
    But none of my stuff was missing.

    What is going on?
  • SherriSherri
    Mabinogi Rep: 18,615
    Posts: 2,817
    Member
    Reset the game and everything is back to normal.
    gDTnQlZ.png
  • HarukariHarukari
    Mabinogi Rep: 8,470
    Posts: 836
    Member
    edited February 14, 2018
    Sherri wrote: »
    Reset the game and everything is back to normal.
    gDTnQlZ.png

    But for how long..?
    What on earth caused this to happen

    Can also confirm resetting your game fixes the issue.
  • SherriSherri
    Mabinogi Rep: 18,615
    Posts: 2,817
    Member
    Ikr? my friend reset and it didn't fix hers > >
  • HarukariHarukari
    Mabinogi Rep: 8,470
    Posts: 836
    Member
    edited February 14, 2018
    Sherri wrote: »
    Ikr? my friend reset and it didn't fix hers > >

    Did she actually log out and have the game save the settings of the new hotkeys and stuff?
    I force closed my game, so it wouldn't save the new stuff.
  • TNinjaTNinja
    Mabinogi Rep: 9,265
    Posts: 1,180
    Member
    Harukari wrote: »
    Sherri wrote: »
    Ikr? my friend reset and it didn't fix hers > >

    Did she actually log out and have the game save the settings of the new hotkeys and stuff?
    I force closed my game, so it wouldn't save the new stuff.

    I outright closed the game. Nothing's working. The world is against me.

    I dind't poay for premium service for this problem to come back and haunt us again.
  • SherriSherri
    Mabinogi Rep: 18,615
    Posts: 2,817
    Member
    i logged out and in as well, it saved my new load out, then i reset the game and it gave me my old layout.
  • PaxsekoPaxseko
    Mabinogi Rep: 1,075
    Posts: 31
    Member
    edited February 14, 2018
    What do you all mean by 'reset the game?' I'm opening and closing it and I still have the default hotkeys.

    EDIT: I'm just going to be one of the unlucky ones, I guess, and have to set them all back up. Ugh. Luckily after the G15 era I know to always take screenshots...
  • TNinjaTNinja
    Mabinogi Rep: 9,265
    Posts: 1,180
    Member
    edited February 14, 2018
    Well it's still not resolved. Thanks, game.
  • WolfheartcpWolfheartcp
    Mabinogi Rep: 100
    Post: 1
    Member
    I ran into the same thing! Logged in this morning after successfully logging off last night, and found that the user Interface was reset, bags on inventory all put away, and even the default colors came back. When I tried to re-log, it arranged all my hotkeys in some random order, I can't find the extra skill bars, and it's the exact same thing on my other 2 characters. Wonder what's going on.....?
  • FaylaurenFaylauren
    Mabinogi Rep: 300
    Post: 1
    Member
    edited April 25, 2019
    ... i crashed last night and came back and everything was wiped and my bags were closed. Its super annoying since i had so many things and I tried resetting and force closed but it didnt work...

    Next day and everything is back to normal. Just abit annoying that these things happen
  • DemoncatDemoncat
    Mabinogi Rep: 1,720
    Posts: 127
    Member
    I will wait till this is fixed I honestly don't feel bothered what so ever
  • ChoCho
    Mabinogi Rep: 2,120
    Posts: 244
    Member
    edited April 25, 2019
    Edit: nevermind

    Hopefully when this gets fixed, my old hotkeys will work again
  • TNinjaTNinja
    Mabinogi Rep: 9,265
    Posts: 1,180
    Member
    I was wondering who responded to me, and this issue reappeared, huh.

    Good thing I haven't logged in yet.
This discussion has been closed.