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Hi, I've been a player of Mabinogi for a long time now and I decided to hop on after some time, maybe a year or so, but now I can't even get into my main account. I am posting here on an alt account.
Nexon will not send me a password reset code.
The email is correct, I use Gmail and I have set Nexon as a contact to prevent any possible blocks, I've even tried to sign up with the email and it is in use, so I know it wasn't changed or something.
It's been a year since I last got on, this SUCKS.
Has anyone else gotten this problem? My other emails get the reset immediately! I've waited a whole day now and NOTHING has been sent to my main account. I don't know what to do, and sending a ticket is going to be a pain, I'm sure.
Comments
As for the IExplorer thing it has to do with the way the browser uses the code embedded in the site to trigger sending the email. Not all browsers use the code properly. IExplorer is the only one that Nexon specifically codes the site for use with it, so it can cause problems with other browsers.
If all else fails you can submit a support ticket. You will be required to send them a lot of info to prove that the account is yours to use though (this is to prevent someone else from accessing your account pretending to be you).