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Why do people even log onto Alts for their first time log on? I mean...Don't people log onto their main the first time they log on? Especially during log in/hot times. I guess you can fill out a ticket and wait a few days(Since it is the weekend they are not in their office)
I play using two characters. Last night, I afk'd on my main, unlike the other nights where I afk'd on my alt, who I've been playing on more. Today I cc'd when I got up and got the coupon, while I got last week's (along with the other hot time items) on my alt.
Also, "not logging into their main the first time they log in" doesn't excuse a bad design.